Customer Service Representative

3 weeks ago


Des Plaines, United States Globe Life - Kelechi Anele Full time $40,000 - $60,000
Job DescriptionJob Description

At our company, we believe that exceptional customer service is the backbone of a successful business.

We are looking for a dynamic, goal-oriented Customer Service Representative with a passion for sales to join our team. If you thrive in a fast-paced environment, love connecting with customers, and have a knack for closing deals, we want to hear from you

What Sets Us Apart:

  • Potential for Unlimited Earnings: Earn based on your dedication and performance, with pathways to accelerate your success.
  • Sustained Earnings: Consistent income generated from ongoing client renewals
  • Performance-Based Income: Earn according to your commitment and success.
  • Client-Centric Sales Environment: Connect with clients to provide outstanding service and identify opportunities to fulfill their insurance requirements.
  • Remote Work Flexibility: Balance your work with family time while managing your daily tasks from home.
  • Customer-Oriented Setting: Relish the chance to engage with clients, delivering top-notch service while addressing their insurance needs.

Your Responsibilities:

  • Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Identify customer needs and recommend appropriate products or services.
  • Upsell and cross-sell products to meet sales targets and increase revenue.
  • Maintain a deep understanding of our product offerings to effectively communicate features and benefits to customers.
  • Process orders, handle returns, and manage customer accounts.
  • Collaborate with the sales team to ensure a seamless customer experience.
  • Track and report on sales metrics, customer feedback, and service trends.

Job Requirements:

  • Bachelor's degree or High school Diploma equivalent.
  • Excellent communication skills, both verbal and written.
  • Strong interpersonal skills with a talent for building relationships and connecting with potential clients.
  • Comfortable working with sales targets and performance metrics.
  • Proactive problem-solving abilities and a keen eye for identifying opportunities.
  • Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
  • Previous experience in sales or a related field is a plus, but not mandatory.

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