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Distribution Specialist

4 months ago

San Diego, United States Coastal Payroll Full time
Job DescriptionJob Description

ABOUT COASTAL

At Coastal Payroll Services, we're more than payroll. Coastal is a leading provider of human capital management services headquartered in Southern California that supports thousands of clients in California and nationwide. Driven by human connection, we believe in putting people first and have grown a team that genuinely cares about our clients. We promote a workplace that is fast-paced, fun, and creative. Coastal has proudly earned recognition from leading publications for several consecutive years, including the San Diego Business Journal, Inc. 5000, and Fortune, landing on lists celebrating best places to work and fastest growing private companies. The primary goal of our award-winning team is to have a positive impact on the lives of the clients we are honored to serve. We want our values to shine through every interaction, all conversations, and in every service we provide. We continue to find ways to do more and be better because our clients deserve it.

All team members, wherever they start, have access to our leadership team, which is focused on their success. Through regular one-on-one check-ins and team huddles, we define clear professional goals and strive to meet them together and individually. Coastal nurtures growth for those willing to put in the work. If you're passionate about values, eager to impact the community, and ready to grow personally and professionally you'll be right at home.

Coastal Payroll is currently looking to hire a Distribution Specialist to join our distribution team.

WHAT YOU'LL DO

  • Accurately print, package, label and send all clients' payroll
  • Monitor and manage late deliveries via courier
  • Maintain accurate documentation of all activity as required by Distribution SOPs
  • Update and maintain clients' addresses
  • Provide consistent internal and external customer service
  • Effectively maintain production equipment
  • Prepare and sort incoming mail
  • Maintain department related inventory
  • Support the client satisfaction and production goals of the department
  • Maintain timely response to all support cases and inquiries
  • Communicate with client specialist on all delivery errors or concerns
  • Consolidate 3rd party checks
  • Complete ongoing training
  • Assist with monthly delivery audits
  • Assist with tasks/projects as assigned
  • Keep distribution area clean and organized at all times
  • Complete ongoing internal training as assigned
  • Maintain up-to-date checklists and training manuals for distribution department
  • Assist with monthly delivery audits
  • Check all supplies and put in requests for any needed supplies
  • Ability to work extended hours during peak periods

WHAT YOU'LL BRING

  • Minimum one year of experience in a customer service-related field required
  • Minimum one year of experience working in distribution, logistics, or a related field
  • Must exhibit a high level of confidentiality
  • Capable of working in a fast-paced environment with strict deadlines
  • Excellent written and oral communication skills
  • Strong organizational, time-management, and problem-solving skills and ability to meet tight deadlines
  • Strong attention to detail; and team player
  • High proficiency in Microsoft Office, including Word, Excel, Outlook, PowerPoint, Teams, and SharePoint
  • Working knowledge of pressure sealers
  • Working knowledge of shipping and logistics software (e.g., Deliver-It, UPS Campus Ship, E-Courrier Software, etc.) and working knowledge of all standard office and printing equipment (e.g., isolved Payroll Print Utility, HP 5040 Printers and desktop computers).

WHAT WE OFFER

  • Paid time off - vacation, sick, holidays
  • Medical, dental, and vision insurance
  • 401 (k) retirement plan with company match
  • AFLAC insurance enrollment
  • Employee referral bonus program
  • Incredible Culture

Coastal Payroll Services, Inc. is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.