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Dining Room Supervisor

3 months ago

Kalamazoo, United States NexDine Full time
Job DescriptionJob Description

Job Summary:
We are currently seeking a skilled and detail-oriented Dining Room Supervisor to join our team. As a Dining Room Supervisor, you will be responsible for ensuring exceptional service and a positive dining experience for our guests. Your role will involve overseeing the dining room operations, supervising the waitstaff, and maintaining high standards of cleanliness and organization. You will also assist in training new employees and resolving any customer concerns or complaints.

Qualifications:
- Previous experience in a supervisory role within the food service industry is required.
- Strong communication and leadership skills.
- Excellent customer service abilities with a passion for ensuring guest satisfaction.
- Ability to multitask and work efficiently in a fast-paced environment.
- Knowledge of food safety regulations and standards.
- Proven ability to solve problems and make quick decisions when necessary.
- Flexibility to work evenings, weekends, and holidays as required.

Responsibilities:
- Supervise and coordinate the activities of the dining room staff, ensuring smooth and efficient service.
- Maintain a clean and organized dining room, adhering to sanitation, safety, and hygiene standards.
- Train and mentor new employees, providing them with guidance and support.
- Handle any customer concerns or complaints promptly and professionally, aiming to resolve issues and maintain customer satisfaction.
- Collaborate with the kitchen staff to ensure timely and accurate food delivery to guests.
- Monitor inventory levels and assist with placing orders for supplies as needed.
- Create and implement effective techniques for boosting employee morale and productivity.
- Stay up-to-date with industry trends and best practices to continuously improve the dining experience for our guests.
- Adhere to all company policies and procedures, including those related to safety and hygiene.

We are seeking an experienced Dining Room Supervisor who is passionate about delivering exceptional service and creating a positive dining experience. If you have a strong background in the food service industry, excellent leadership skills, and a commitment to customer satisfaction, we would love to hear from you. Apply now