Receptionist
2 weeks ago
Position Summary:
This position is responsible for answering and appropriately routing calls, for greeting and routing visitors, and for performing a variety of office support tasks.
Principal Accountabilities:
Ensures that callers and visitors are greeted in a friendly, timely manner:
Accurately identifies priority calls.
Appropriately routes calls and visitors.
Prepares the suites for the day:
Monitors adequate supply of brochures and replenishes as needed.
Prepares and posts shadow box notices.
Keeps glass-front case articles current.
Laminates signs.
Ensures adequate supplies:
Tracks usage and orders office, kitchen, and lunchroom supplies.
Orders employee business cards.
Maintains the Steri-Fab supply.
Tracks obituaries daily for agency consumers:
Informs appropriate staff.
Ensures that office equipment is in good working order:
Efficiently operates color copy machine.
Ensures that postal meter is in good working order and operates the machine.
Assists in onboarding new staff:
Prepares and presents new employee welcome packet.
Prepares and presents new employee PPE supply packet.
Supports staff by performing a variety of tasks:
Routes faxes accurately and efficiently.
Accurately collects payment, provides tickets for events, fundraisers, etc.
Efficiently posts mail for daily mailings.
Coordinates presort bulk mailings and ensures timely mailing.
Completes copy requests as needed and by deadlines.
Performs other related office tasks as requested.
Qualifications:
Education: High school diploma or equivalent.
Experience: One year of telephone answering and general office experience.
Special Skills/Knowledge:
Pleasant telephone manner and basic telephone etiquette.
Excellent oral and written communications skills,
ability to effectively relate to a wide variety of personalities,
basic computer skills,
organizational and time management skills,
ability to multi-task and work in a fast-paced, high volume work environment.
Valid driver’s license and reliable transportation required.
Fluency in Portuguese required.
Ability to read and write in Portuguese preferred.
EOE/AA/M/F/D/V
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