Sr. Director of Patient Care Services

2 weeks ago

Monroe, United States alli Management Solutions Full time
Job DescriptionJob Description

SUMMARY:
• Provides in an atmosphere of Christian community, healthcare service that contributes to the physical, psychological, emotional, and spiritual well-being of each person served.
• Analyses relevant patient health data and organizational data to identify expected outcomes for the population served.
• The RN systematically evaluates patient’s progress toward attaining expected outcomes and works with leaders and staff to adjust care accordingly.
• The RN acquires and maintains current knowledge and competency in the clinical and operational aspects of the company.

EDUCATION, TRAINING AND EXPERIENCE:
• Graduate of an accredited school of Nursing
• Graduate of an accredited school in Master’s in Nursing

LICENSURE / CERTIFICATION REQUIREMENTS:
• Currently licensed in the State of Louisiana to practice as an RN.
• Maintains certification in appropriate area(s) of Nursing/Administration

Oversight of Clinical Operations:
• Centers of Excellence: Bariatric, Robotic & Minimally Invasive Gyn (Maintain compliance with required standards of care and oversight of education) Coordinate staff education with unit managers as needed.
• Grievance: Review & follow up with patient/family to resolve issues/Participate in Grievance Committee as needed
• Infection Control: Analyze data for potential SSI infections & follow up to ensure compliance with Best Practice Standards
• Work with SF AHA Training Center to meet demands of staff education in ACLS, PALS, BLS.

Oversight of Quality:
• Review metrics performance to ensure compliance with Best Practice standards and any additional requirements
• Joint Commission and CMS requirements to include actions needed for compliance to maintain accreditation
• Site Liaison for facility issues as needed.
• Patient Satisfaction: Analyze data & work with teams to increase scores
• Infection Control: Review data with team to ensure accuracy in reporting of metrics & initiate action as needed.
• Participate in Committees as appropriate
• Participate in initiatives as directed; LEM / C2 / 100-day plan

Oversight of Patient Care Services:
• First & Third floor Patient Wings
• Pre-Admit Testing unit
• Education: Instructor for Periop 101; assist with specific needs as identified.
• Ancillary Services (Lab, Pharmacy, Radiology, Dietary, Physical Therapy, Respiratory, etc.)
• Grievance/Complaints: intervention with patient/family/staff to identify issues, address, and work toward resolution

Physician & Executive Leadership:
• Assist Leadership as needed
• Oversight of all Physician Committees (6) to include quality of agenda & minutes, follow up on action items, and encourage physician engagement at all levels and specialties
• Attend SF Department of Surgery quarterly meetings; ensure Physician committee minutes are in packet and presented by Chair/alternate. Ensure Chair has knowledge of recommendations needing approval at this level for presentation/discussion.
• Maintain relationships with Medical Staff to ensure preferences, policies, and Best Practice Standards of Care are appropriate.

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