Personal Injury Collections Specialist

1 month ago


Dallas, United States Accident Centers of Texas Full time
Job DescriptionJob Description

Job Description

Accident Centers of Texas is a multidisciplinary practice providing Physical therapy and chiropractic related services. We are seeking a dynamic and results-oriented Collection Specialist to join our team. The ideal candidate will possess a strong blend of personal injury, auto injury, LOP, and Medical Collections expertise.

Job Duties

  • Monitor accounts for company and affiliated entities on daily basis
  • Identify outstanding account receivables and investigate historical data for debts and bills
  • Document all collection activities in our accounts receivable computer system to ensure accurate record-keeping
  • Resolve any outstanding billing issues, liaise with internal department for follow up and entry
  • Review reductions which have been processed by reduction department
  • Strive to maintain excellent customer relations through professional conduct
  • Contact clients (Attorneys) via phone and email to follow up on overdue invoices and resolve payment issues.
  • Update account status records and collection efforts for accurate reporting
  • Act as a point of contact between the credit department and other departments to resolve issues and provide necessary information
  • Generate and maintain financial reports related to billing and collections performance.
  • Prepare and present reports on collection activities and progress and monitor any discrepancies
  • Assure that any issues and discrepancies are handled in a timely manner
  • All other duties as assigned

Required Skills

  • Candidate must be great multi-tasker, dependable, organized and a team player.
  • Excellent attention to detail and accuracy in data entry and documentation
  • Strong understanding of medical collection processes and procedures
  • Strong communication skills to effectively interact with patients, insurance companies, and healthcare providers
  • Previous Medical Billing /Collections experience is highly desirable
  • Must have EMR, EHR experience
  • Comfortable handling heavy call volume
  • Ability to work independently and meet deadlines in a fast-paced environment
  • Bilingual is preferred.

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