Bilingual Clinical Trials Phase I Patient Concierge

2 months ago

Orlando, United States K2 STAFFING LLC Full time
Job DescriptionJob Description

At K2 Medical Research, a privately-owned clinical research facility in the greater Orlando area, we specialize in conducting multiphasic clinical trials that promote the development of innovative and effective medical treatments while maintaining the safety and privacy of our participants. We are committed to fighting the diseases that plague our loved ones and ourselves. By harnessing the power of advanced clinical research and connecting our patients with the treatments of tomorrow, we can improve the health of our local communities, and by extent, the population of our world.

Description:

We are seeking an enthusiastic and dedicated Activities Coordinator to join our research clinic team. As a Phase I Patient Concierge you will be responsible for planning, organizing, and coordinating recreational activities for inpatient participants of a clinical trial. Your primary goal will be to ensure the engagement and satisfaction of participants during their stay, while also meeting their physical, emotional, and social needs.

Primary Responsibilities:

  • Develop and implement a comprehensive activities program for inpatient participants of the clinical trial.
  • Collaborate with the research team to understand the specific needs and limitations of the participants.
  • Plan and schedule a variety of recreational activities, including group exercises, arts and crafts, games, movie nights, and social events.
  • Ensure that the activities are suitable for the participants' age, physical abilities, and interests.
  • Coordinate with external vendors and professionals to provide specialized activities such as music therapy, pet therapy, and mindfulness sessions.
  • Maintain a calendar of activities and communicate the schedule to participants, ensuring their awareness and involvement.
  • Monitor participant engagement and satisfaction through regular feedback and observation.
  • Foster a positive and inclusive environment that promotes social interaction and emotional well-being.
  • Assist participants in accessing and utilizing recreational facilities within the clinic, such as outdoor areas, gymnasiums, or indoor game rooms.
  • Collaborate with the clinic's nutritionist to organize special events or workshops related to healthy eating habits.
  • Maintain inventory of activity supplies and equipment, ensuring their availability and proper usage.
  • Adhere to the clinic's safety protocols and guidelines when planning and organizing activities.
  • Document and report any participant concerns or incidents related to activities to the research team.

Knowledge, Skills, and Abilities:

  • Knowledge of clinical trial protocols and the ability to adapt activities accordingly.
  • Strong organizational and time management skills to plan and coordinate multiple activities simultaneously.
  • Excellent communication and interpersonal skills to engage with participants and build rapport.
  • Empathetic and patient-oriented approach to address the unique needs of inpatient participants.
  • Ability to work collaboratively with a multidisciplinary team, including researchers, nurses, and support staff.
  • Creativity and resourcefulness to develop innovative and engaging activities for participants.
  • Basic understanding of healthcare safety guidelines and infection control practices.

Qualifications:

  • Preferred bachelor’s degree in hospitality management, recreation therapy, or a related field is preferred.
  • Proven experience in coordinating recreational activities for diverse groups, preferably in a healthcare or clinical setting.
  • Must be Bilingual (Spanish and English)
  • First Aid and CPR certification is desired.

There are some exciting adventures ahead of us as we build a clinical trials company that will change both our employees and patients' lives by bringing together our two most important assets people and expertise It’s important to us to do this in a fun, dynamic and challenging work environment that we are all proud to be a part of.

We value our employees and their professional and personal needs, and support these through our benefit offerings for full time employees: a choice of Medical, dental, and visions plans, HSA and FSA plans, short and long term disability, Life/Accident/Critical Illness insurance, legal assistance, Employee Assistance Program, and discount programs. We offer a Safe Harbor 401(k) traditional and Roth plans, Paid Time Off, 9 paid holidays, and typically observe a four-day work week.



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