Automotive BDC Representative

3 weeks ago

New York, United States Koeppel Auto Group Full time
Job DescriptionJob Description

Why Work for the Koppel Auto Group? 

“Here at Koeppel Auto Group, we Kare We have over 500 employees in our organization, and we believe in cultivating talent from within, seeking out talented employees who can become Koeppel’s future managers. Factory training is offered to qualified employees seeking certification in sales, service, or parts. Each Koeppel location is like a small city that requires dedicated workers of varying skills and experience levels.” 

Experienced BDC Representatives to join their team Experience a plus but we will train the right person. 

40 Hour Work Week with some nights. Saturdays and/or Sundays are necessary 

Our BDC Representative is the first person our customers speak to whether it is online / Text messaging or by phone. BDC Representatives are responsible for handling incoming phone calls and internet requests as well as scheduling appointments. We are looking for candidates who have a professional voice and are sympathetic to the customer's needs. This is a great career opportunity for applicants with automotive experience, or any other customer service/telephone contact experience. s

What We Offer:

  • Medical, Dental & Vision Insurance

  • 401K Plan

  • Paid time off and vacation

  • Short/Long Term Disability

  • Growth opportunities

  • Paid Training

  • Employee vehicle purchase plans

  • Family-owned and operated

  • Discounts on products and services

BDC Responsibilities include: 

  • Answering all incoming calls to the department and scheduling appointments 

  • Answering all internet inquiries to facilitate appointments into the dealership 

  • Making phone calls to customers after they have visited the showroom to find out about their experience 

  • Helps customers with vehicle selection and promotes model options and features, value-add products, and services via phone, email, text, or chat 

  • Maintains accurate sales documentation in CRM 

  • Maintains up-to-date knowledge of all vehicles, accessories, financing options, and promotions 

  • Attends all staff meetings, trainings, and educational classes as required 

  • Performs other duties as assigned 

 

BDC Qualifications: 

  • Must have a clear, articulate, and pleasant speaking voice 

  • Must be a self-starter  

  • Customer service and/or telephone contact experience 

  • Must be dependable and report to work every day on time 

  • Must be friendly and upbeat and like talking on the phone helping people find answers to their questions 

  • Must be able to address and answer customer requests via phone and e-mail 

  • Strong organizational skills and the ability to effectively multi-task 

  • Excellent bilingual communication skills a plus (writing and speaking) 

  • Excellent follow-up skills 

  • Dependable and compliant in following assigned work schedule, which will include evening and Saturday hours 

  • Excellent communication and interpersonal skills to interact professionally with customers, co-workers, management, and others 

  • Must be a "people person" but still know how to control the conversation 

  • Professional appearance and demeanor 

  • Must have an excellent attendance record and a commitment to being on time 

  • Excellent telephone skills 

  • Proficient computer and internet skills 

  • Sales experience a plus (any industry) 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  • Automotive BDC Representative

    4 weeks ago

    New York, United States BRAM Auto Group Full time

    Job DescriptionBRAM Auto Group is one of the largest family-owned businesses in the Tri-State area serving customers in New York and New Jersey for over 50 years. BRAM is a premier automotive management group- we own and operate 12 innovative Dealership Locations representing Lexus, Honda, Toyota, Jeep, Chrysler, and Hyundai Brands. BRAM is looking for...

  • Automotive BDC Representative

    3 weeks ago

    New York, United States BRAM Auto Group Full time

    Job DescriptionBRAM Auto Group is one of the largest family-owned businesses in the Tri-State area serving customers in New York and New Jersey for over 50 years. BRAM is a premier automotive management group- we own and operate 12 innovative Dealership Locations representing Lexus, Honda, Toyota, Jeep, Chrysler, and Hyundai Brands. BRAM is looking for...

  • Automotive BDC Representative

    1 week ago

    New York, United States BRAM Auto Group Full time

    Job DescriptionBRAM Auto Group is one of the largest family-owned businesses in the Tri-State area serving customers in New York and New Jersey for over 50 years. BRAM is a premier automotive management group- we own and operate 12 innovative Dealership Locations representing Lexus, Honda, Toyota, Cadillac, Jeep, Chrysler, and Hyundai Brands. BRAM is looking...

  • Automotive Bdc Representative

    1 week ago

    New York, United States BRAM Auto Group Full time

    **BRAM Auto Group **is one of the largest family-owned businesses in the Tri-State area serving customers in New York and New Jersey for over 50 years. BRAM is a premier automotive management group - we own and operate 12 innovative Dealership Locations representing Lexus, Honda, Toyota, Cadillac, Jeep, Chrysler, and Hyundai Brands. **BRAM** is looking for...

  • BDC Manager

    2 months ago

    New York, United States Major World Chevrolet LLC Full time

    Job DescriptionJob DescriptionMajor World is looking for an enthusiastic BDC manager to join our company. You will be responsible to lead our BDC department to coordinate all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as a first point of contact for...

  • BDC Manager

    3 weeks ago

    New York, United States Major World Chevrolet LLC Full time

    Job DescriptionJob DescriptionMajor World is looking for an enthusiastic BDC manager to join our company. You will be responsible to lead our BDC department to coordinate all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as a first point of contact for...

  • Bdc Representative

    3 weeks ago

    New York, United States Tantillo Auto Group Full time

    Job DescriptionJob DescriptionJob Summary:The Bdc Representative at Nissan of the Bronx is responsible for driving sales and providing exceptional customer service within the Auto Industry. This is an individual contributor role and the ideal candidate should be highly motivated, organized, and have excellent communication skills. The Bdc Representative will...

  • Bdc Representative

    3 weeks ago

    New York, United States Tantillo Auto Group Full time

    Job DescriptionJob DescriptionJob Summary:The Bdc Representative at Nissan of the Bronx is responsible for driving sales and providing exceptional customer service within the Auto Industry. This is an individual contributor role and the ideal candidate should be highly motivated, organized, and have excellent communication skills. The Bdc Representative will...

  • BDC Customer Care Specialist

    4 days ago

    New York, New York, United States Nissan112 Full time

    ***Nissan 112*** has an immediate openings for motivated team members in our fast growing, established Business Development Center. Previous success in a BDC Center or a Call Center is preferred but, not necessary. Bilingual is also a big plus Strong base plus commission pay structure gives plenty of stability with excellent earning potential. Successful...

  • BDC Customer Care Specialist

    2 months ago

    New York, United States Nissan112 Full time

    ***Nissan 112*** has an immediate openings for motivated team members in our fast growing, established Business Development Center. Previous success in a BDC Center or a Call Center is preferred but, not necessary. Bilingual is also a big plus!! Strong base plus commission pay structure gives plenty of stability with excellent earning potential. Successful...

  • BDC Customer Care Specialist

    3 weeks ago

    New York, United States Nissan112 Full time

    ***Nissan 112*** has an immediate openings for motivated team members in our fast growing, established Business Development Center. Previous success in a BDC Center or a Call Center is preferred but, not necessary. Bilingual is also a big plus!! Strong base plus commission pay structure gives plenty of stability with excellent earning potential. Successful...

  • Sales BDC Representative

    3 weeks ago

    New Castle, United States Preston Auto Group Full time

    Business Development Center (BDC) Representative The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates. The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and...

  • Sales BDC Representative

    2 weeks ago

    New Castle, United States Preston Auto Group Full time

    Business Development Center (BDC) Representative The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates. The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and...

  • Service BDC Representative

    1 month ago

    New Castle, United States Preston Auto Group Full time

    Job DescriptionJob DescriptionBusiness Development Center Agent - ServiceThe Preston Auto Group is currently seeking an Automotive Service BDC Representative to join our Service Concierge Team. Previous experience is preferred, but not required. Ideal candidate is friendly and energetic. In this position you are the face of our dealership! Candidate must be...

  • Service BDC Representative

    3 weeks ago

    New Castle, United States Preston Auto Group Full time

    Job DescriptionJob DescriptionBusiness Development Center Agent - ServiceThe Preston Auto Group is currently seeking an Automotive Service BDC Representative to join our Service Concierge Team. Previous experience is preferred, but not required. Ideal candidate is friendly and energetic. In this position you are the face of our dealership! Candidate must be...

  • Sales BDC Representative

    1 month ago

    New Castle, United States Preston Auto Group Full time

    Job DescriptionJob DescriptionBusiness Development Center (BDC) RepresentativeThe Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales...

  • Sales BDC Representative

    3 weeks ago

    New Castle, United States Preston Auto Group Full time

    Job DescriptionJob DescriptionBusiness Development Center (BDC) RepresentativeThe Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales...

  • Automotive Internet Sales BDC Representative

    4 weeks ago

    New York, United States Bay Ridge Honda Full time

    Job DescriptionJob DescriptionBay Ridge Honda is a high volume car dealership that has been around for over 50 years. We are looking to add to its team of Business Development Center (BDC) candidates. Job Description: The Business Development Representative's job is to contact customers via telephone and email. Your conversation or email will consist...

  • Automotive Internet Sales BDC Representative

    3 weeks ago

    New York, United States Bay Ridge Honda Full time

    Job DescriptionJob DescriptionBay Ridge Honda is a high volume car dealership that has been around for over 50 years. We are looking to add to its team of Business Development Center (BDC) candidates. Job Description: The Business Development Representative's job is to contact customers via telephone and email. Your conversation or email will consist...

  • Service BDC Representative

    2 months ago

    New Castle, United States Nucar Mid Atlantic Full time

    Job DescriptionJob DescriptionThe role of a Service Business Development Representative is to increase the service traffic of the dealership by handling inbound service calls, making outbound calls, and producing solid and specific appointments for the service department.BDC Representative Responsibilities:Answering incoming phone calls and online...