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Director, Engineering

4 months ago

Charlotte, United States Brightspeed Full time
Job DescriptionJob DescriptionCompany Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web  

Job Description

Brightspeed has an exciting opportunity for a Director, Engineering & Construction to join our growing team. As Director, Engineering & Construction, you will report to the VP Network Planning, Engineering, and Construction and will be responsible for the overall leadership, direction, and execution of the Engineering and Construction organization for the assigned Brightspeed regional area. This role requires strong business acumen, the abilities to define and implement groundbreaking ideas, to lead diverse teams, to work within a fast-moving environment to rapidly deliver support and services that have a broad business impact, and desire to have an industry wide impact.

You will find this to be a tremendous opportunity to shape a team through visionary leadership and robust process and efficiency improvements resulting in Brightspeed being synonymous with quality service and an exceptional customer experience.

As Director, Engineering & Construction, you will have the following responsibilities:

  • Direct engineering team and infrastructure services providers in all build design strategies and deployment scheduling and requirements
  • Leads a geographically dispersed team responsible for all enterprise and wholesale network expansions, fiber to the tower deployments, and network infrastructure upgrades
  • Drives the company culture and strategies. Creates strategies to achieve business goals such as increasing revenues, optimizing expenses, and developing a skilled, motivated, satisfied, and diverse workforce
  • Provides strong leadership, including communicating vision, strategy, and objectives. Leads by example in creating an environment that encourages open communication, sharing ideas and best practices, and building strong cross-functional relationships
  • Strategically works with other functional leaders in innovation and driving cross functional process changes
  • Responsible for driving efficiency and improvement into the network and operational technical processes and infrastructure
  • Utilize critical data to drive ongoing operational and network performance improvement, understanding the return on investment, workforce optimization, and supporting service metric root cause analysis
  • Prepares and presents results to senior leadership
  • Partner with teams to prioritize business needs and stay up to date with the goals of the organization as they evolve. Build and maintain strong cross-functional relationships across the company
  • Conduct and ensure timely employee appraisal reviews and progress reports for your team
Qualifications

WHAT IT TAKES TO CATCH OUR EYE

  • Bachelor’s degree or equivalent practical work experience
  • Demonstrated leadership skills to hire, develop, and motivate team members
  • Significant experience in Engineering and construction management within a telecom environment
  • Experience in managing 3rd party relationships in network deployments
  • Experience with operational and Engineering systems and applications within the network and communication industry 
  • Strong communication and interpersonal skills to lead cross-functional teams
  • Visionary thinking that is complimented by shaping and executing strategy
  • Customer-centric mindset
  • Encourages teamwork and collaboration - excellent coaching skills and the ability to build employee commitment
  • Ability to motivate others and work under pressure
  • Excellent oral and written communications skills
  • Excellent financial and budget management skills
  • Strong decision-making skills coupled with the ability to lead change
  • Demonstrated experience in crisis management
  • Exceptional analytical and problem-solving skills with the ability to articulate via written and through oral communication

BONUS POINTS FOR:

  • Master’s Degree in Engineering, Telecommunications, or Business Administration
  • Telecom/Cable/Internet Service Provider industry experience
  • Demonstrated practical experience in Lean Six Sigma methods and techniques

 

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Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:  

  • Brightspeed’s Privacy Notice for California Residents
  • Brightspeed’s Privacy Notice