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Technical Assistant/Receptionist

2 months ago

Sparta, United States Ottawa Kent Insurance Full time
Job DescriptionJob DescriptionSalary: DOE

We are a growing independent insurance agency seeking a highly energetic and skilled full-time Technical Assistant/Receptionist.  The ideal candidate would be friendly, professional and detail oriented with excellent customer service skills over the phone and in person. There are many opportunities for advancement and to start a career in insurance.  

 

Responsibilities Include:

  • Answering the phone in a friendly and professional manner
  • Welcome walk ins, assisting them if applicable
  • Picking up the mail from the post office
  • Opening mail and scanning into AMS
  • Dropping off mail
  • Taking payments and sending payments into the insurance carriers and documenting in AMS
  • Distribute faxes and emails in general boxes
  • Entering past due, cancellation and reinstatements in AMS
  • Update AMS with claim information
  • Order Supplies
  • Manage the kitchen/office supplies 
  • Call for repairs
  • Send thank you letters for new business and birthday cards
  • Print letters in Que
  • Assist with download & communication log process
  • Rating on carrier websites to assist Account Managers
  • Special Projects as needed