ITIL Process Analyst

The opportunity We are looking for an IT professional in the role of Process Analyst specialized in analyzing business processes and workflows with the objective of finding out how they can be improved or automated. The person who is in this position will be responsible as the Subject Matter Expert for one or more assigned sub-teams with the main purpose to...

We are seeking a talented and analytical Business Process Analyst to join our team. As a Business Process Analyst, you will play a key role in identifying, analyzing, and improving business processes across our organization. Your strong analytical skills, attention to detail, and ability to collaborate with stakeholders will be instrumental in streamlining...

Job DescriptionJob DescriptionWe are seeking a talented and analytical Business Process Analyst to join our team. As a Business Process Analyst, you will play a key role in identifying, analyzing, and improving business processes across our organization. Your strong analytical skills, attention to detail, and ability to collaborate with stakeholders will be...

Essential Accountabilities: In-depth demonstrable knowledge of Active Directory, Group Policy and RBAC. In-depth demonstrable knowledge of networking protocols, concepts (VLANs, ACLs, NAC, etc.) network architecture, firewalls, proxies, SIEM, antivirus, and IDPS concepts. Knowledge of cloud technologies (ex. AWS, Azure, etc.). Knowledge of security standards...

Role: VP - Manager of IT OperationsHybrid role in NYC - 3 days/week onsiteFull-time/Permanent with bonus and benefits!NO third party pleaseThe Manager of IT Operations will lead the day-to-day operations of the firms critical technology infrastructure, ensuring seamless performance, efficient change management, and successful new technology deployments....

Role: VP - Manager of IT OperationsHybrid role in NYC - 3 days/week onsiteFull-time/Permanent with bonus and benefits!NO third party pleaseThe Manager of IT Operations will lead the day-to-day operations of the firms critical technology infrastructure, ensuring seamless performance, efficient change management, and successful new technology deployments....

Role: VP - Manager of IT OperationsHybrid role in NYC - 3 days/week onsiteFull-time/Permanent with bonus and benefits!NO third party pleaseThe Manager of IT Operations will lead the day-to-day operations of the firms critical technology infrastructure, ensuring seamless performance, efficient change management, and successful new technology deployments....

The Deskside Support Analyst will provide quality remote and onsite support to IT users, employing a high degree of customer service, technical expertise, and timeliness. Consult knowledge base to optimize problem resolution, track calls and enter solution data and follow through on resolution with end users. Duties and Responsibilities Handle incoming...

Our client, a major bank in New York City, is looking for ITSM Process Excellence ConsultantConsulting position, initial term is 5 months with possible extensions and option hire.Rate: $55-60/h on W2, C2C is also an option.Mostly remote job, may be 1 day every other week to commute to NYC Office Location, or as needed. NO H1 Visa Candidates can be...

A law firm is hiring and IT Support Analyst to join the IT Department as a full-time employee. This person will be responsible for the operational/technical remote and desk-side support of office technology to support end users and provide continuous improvement. As a senior member of the team, this person will be responsible for help desk support,...

FDM is supporting a financial services client bolster their technology team with Production Support Analysts (Level 2). This role will be based in Salt Lake City, Utah. The Production Support Analyst will be responsible for managing the client technology stack to ensure the expected service is provided to the end client through proactive system alerts The...

A law firm is hiring and IT Support Analyst to join the IT Department as a full-time employee. This person will be responsible for the operational/technical remote and desk-side support of office technology to support end users and provide continuous improvement. As a senior member of the team, this person will be responsible for help desk support,...

Description: EDI Production Support Analyst Future duties and responsibilities: Work in an onshore-offshore model, with 4-5 offshore developers. Work proficiently in EDI Applications Edifecs Work with Medicaid and Medicare transactions Follow engineering standard methodologies and take pride in it. Perform Applications Development: Analysis, Design,...

The opportunity We are looking for an IT professional in the role of Process Analyst specialized in analyzing business processes and workflows with the objective of finding out how they can be improved or automated. The person who is in this position will be responsible as the Subject Matter Expert for one or more assigned sub-teams with the main purpose to...

Job DescriptionJob DescriptionSalary: SoHo Dragon represents an investment bank with offices in New York, NY that needs to hire an ITSM Process Excellence Consultant.Primary area of focus is supporting IT Change management activities and hosting ITIL-based Change Management Change Advisory Board (CAB) meetings for IT, analyzing/reporting production system...

Must Haves:Bachelor's degree in computer science, statistics, or related field.6+ years of experience in data analysis, warehousing, and reporting within financial servicesProficiency in SQL and Data Visualization tools (PowerBI, Tableau, Business Object) for data visualization and reporting.Prior experience with ITAM/End of Life programs. Attention to...

Must Haves:Bachelor's degree in computer science, statistics, or related field.6+ years of experience in data analysis, warehousing, and reporting within financial servicesProficiency in SQL and Data Visualization tools (PowerBI, Tableau, Business Object) for data visualization and reporting.Prior experience with ITAM/End of Life programs. Attention to...

Job Description: As an Information Security Analyst within our Information Security group, you will collaborate closely with the internal IT department to ensure the consistent and measurable delivery of security services across our enterprise systems. Your primary focus will be on developing and deploying security capabilities to protect our systems and...

Job DescriptionJob DescriptionLocation: Onsite - New York, NYDuration: 1 year +Contract Type: C2C - 1099We are currently looking for a dedicated Software Support Analyst to join our team and contribute their expertise.Education and Experience: Bachelor of Science degree in Computer Science or equivalent.15+ years’ experience in application development,...

Job DescriptionJob DescriptionNYC Midtown-hybrid, in office and remoteIn this role you will be responsible for supporting IT business-as-usual (BAU) and project support activities. Primary areas of focus include supporting IT Change management and Incident and Problem Management including hosting ITIL-based Change Management Change Advisory Board (CAB)...