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Assistant Store Manager
2 months ago
The Assistant Store Manager plays a pivotal role in driving sales and fostering a delightful customer experience within our retail stores. This individual will contribute to the formulation of a robust store strategy, aligning the team with our corporate values and mission. In addition to overseeing operational tasks such as opening/closing procedures, inventory management, and visual merchandising, the ASM will serve as a key collaborator in accomplishing store objectives and nurturing team development. The ASM is expected to exemplify effective sales techniques, leading by example across all facets of the role.
Responsibilities:
- Exceed personal and store sales goals, setting a benchmark for the team and facilitating the development of sales skills among team members.
- Devise and implement sales strategies to optimize revenue, ensuring an outstanding customer experience and upholding key performance indicators.
- Capture and manage client information comprehensively, including phone numbers, email addresses, and physical addresses. • Demonstrate adept problem-solving skills by quickly identifying customer needs and addressing objections, if raised.
- Showcase a thorough understanding of store merchandise, pricing models, and familiarity with the sales floor and stockroom layout.
- Ensure the store maintains high standards of housekeeping and visual merchandising. • Utilize proficiency in various computer systems and applications, including POS, CRM systems, and inventory management tools.
- Enforce the store's inventory security measures by adhering to the company’s loss prevention program.
- Adhere to all operational policies and procedures outlined by the store.
- Assist the Store Manager in coaching and mentoring employees to enhance their individual and team performance.
- Collaborate with the Store Manager in the recruitment and interviewing process for new employees, ensuring a seamless onboarding experience.
Requirements
- Prior retail management experience, ideally with 1+ years in Assistant Manager responsibilities.
- A results-oriented individual with a strong sales focus, capable of leading and coaching team members towards success.
- Possess a positive, high-energy, friendly, and engaging personality; willingness to initiate customer interactions and guide them through the store.
- Strong verbal and written communication skills, enabling effective interactions with customers and corporate partners.
- Proficient with technology, including the ability to operate retail POS systems, Microsoft Word, Excel, email, etc.
- Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor and comfortable using ladders or stairs.
- Demonstrated proficiency in coaching and mentoring employees, fostering a collaborative and growth-oriented team environment.
- Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor and comfortable using ladders or stairs. • Demonstrated proficiency in coaching and mentoring employees, fostering a collaborative and growth-oriented team environment.
Benefits
- Sick Day allowance for unforeseen health needs.
- Attractive Discounts on products.
- Employee Wellness programs to promote a healthy work-life balance.
- Monthly Bonus incentives to recognize and reward outstanding performance.
- Enjoy two weekends off each month for enhanced work-life balance.
- Access to 401(K) retirement plans, Flexible Spending Accounts (FSA), and Pre-Tax commuter benefits.
