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Director of Individual Homeless Services
3 months ago
The Director of Individual Homeless Services will be responsible for development and oversight of all Individual Homeless services and programming. The Director will also be responsible for community coordination for services provided to Individuals who are experiencing housing instability and homelessness.
At Community Teamwork our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness.
We offer:
- Casual work environment
- 4 weeks of Paid Time Off
- Medical
- Dental
- Vision
- Paid Life Insurance
- Tuition reimbursement of up to $5000 per year
- 12 paid holidays
- Paid sick leave
- Career advancement and professional development
- 5% contribution to your 401K whether you participate on your own or not.
- Great co-workers and a great mission with an outstanding Community Action Agency
Essential Duties and Responsibilities include but are not limited to the following:
- Develop and implement essential programming for individuals experiencing housing instability.
- Collaborate and build partnerships with community stakeholders focused on homeless resources.
- Develop goals and outcomes measures.
- Oversee and monitor access to homeless services in the North Region of the Balance of State CoC
- Track data within agency database and report monthly outcomes and data measures.
- Complete and submit necessary reports to funders and community
- Manage Agency Homeless Management information System (HMIS) as the Site Admin to make sure all HMIS reporting across the agency is in compliance.
- Work with CTI Planning department to identify funding resources and submit grant award. Applications.
- Develop, coordinate, and implement transitional and emergency housing programming for homeless individuals.
- Implement and ensure compliance with funding and agency standards.
- Advocate for Homeless Individual programming in the community and Commonwealth.
- Attend community meetings including but not limited to:
- Balance of State CoC
- Housing Benefits,
- Merrimack Valley Consortium
- Lowell Hunger and Homeless
- Lowell Homeless Task Force
- and other advocacy group meetings.
- Follow customer service protocols and maintain consistent and professional relationships with Housing Providers and Program Participants at all times.
- Attend meetings and training as necessary.
- Respond to all correspondence in a timely manner.
- Manage the on-call schedule and be in the on-call rotation.
- Perform other related duties as assigned.
QUALIFICATIONS:
- Familiarity with HUD/DHCD housing program regulations and eligibility requirements preferred.
- Excellent organizational skills with the ability to manage on-going projects concurrently.
- Collect and analyze financial and other data following guidelines to determine eligibility.
- Proficiency in math, Microsoft Office or similar technology required
- Strong interpersonal, oral and written communication skills. Good negotiation and customer service skills.
- Sensitivity to the needs of diverse, low income populations. Ability to manage several tasks at once.
- Sound judgment, demonstrated ability to handle emotionally stressful situations and manage conflict.
- Outstanding communication skills and the ability to work proactively and independently in a diverse environment
- Ability to maintain confidentiality.
- Ability to meet deadlines and work under pressure.
- Desire to work with low income, culturally diverse, and at-risk families and individuals.
- Bi-lingual skills (English/Spanish or English/Khmer) preferred.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Community Teamwork is a drug free work environment.
Commitment to Diversity Equity and Inclusion
Community Teamwork is committed to an equitable, non-discriminatory, and anti-racist approach in all components of our organizational structure and operations, including the job application process. We recognize that people of underprivileged backgrounds and underrepresented identities often are not afforded equitable access to resources, opportunities, and professional development. We offer professional development, training, and tuition reimbursement opportunities to ensure that you and CTI are set up for success. We encourage you to apply if you see an opening that is exciting to you and include examples of your work that you feel demonstrate your qualifications. Please feel free to speak to all experiences, skills, and educational certifications that you feel are relevant. We look forward to reviewing your application.
This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.
