Office Manager

4 weeks ago


Tampa, United States Image360 - North Tampa Full time
Job DescriptionJob Description

We are seeking a service-friendly, detail-oriented individual to join our team. In this role, you will be the face of our company, providing exceptional customer service and ensuring that every interaction leaves a positive impression. Your primary responsibility will be to assist customers with inquiries, concerns, and requests in a prompt and courteous manner.

Compensation:

$17 - $24 hourly

Responsibilities:

  • Greet and assist customers in a friendly and professional manner, both in person and over the phone.
  • Respond to customer inquiries, resolve issues, and provide appropriate solutions in a timely fashion.
  • Maintain a deep understanding of our products, services, and policies to effectively address customer needs.
  • Pay close attention to detail to ensure accuracy in processing orders, handling transactions, and documenting customer interactions.
  • Collaborate with team members to enhance the overall customer experience and contribute to a positive work environment.
  • Identify opportunities for improvement in service processes and procedures, and make recommendations for enhancements.
Qualifications:

  • Previous experience in customer service is required, preferably in the graphics and signage industry.
  • Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
  • Strong attention to detail and the ability to multitask effectively in a fast-paced environment.
  • Proficiency in using computer systems and software applications.
  • A genuine passion for helping others and a commitment to delivering exceptional service.
About Company

Image360 is the expert source for comprehensive custom signs & graphics solutions in Tampa. At Image360 North Tampa, we distinguish ourselves as an industry leader that provides creative and effective custom sign and graphics solutions. We work with our clients from project inception to installation and prioritize collaboration and consultation throughout the entire process. Our sign company’s expert teams focus on delivering superior-quality graphics and displays while ensuring we meet the timeframe and budget. We are a full-service custom sign and graphics partner with the experience and solutions to help give a companies' brand 360 degrees of exposure.


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