Medical Receptionist
3 months ago
At Integrity Foot & Ankle, we are more than just a podiatry practice; we are a team dedicated to providing exceptional care to our patients. We are looking for a friendly and detail-oriented Medical Receptionist to be the welcoming face of our practice. If you have 1-2 years of experience with EPIC or EMR and 2 years of experience in a medical office, we want to hear from you Join us and be a vital part of the Integrity Family that values both professional excellence and compassionate care.
- Greet patients and visitors in a professional and friendly manner
- Answer phone calls and schedule appointments
- Verify patient insurance and demographic information
- Collect co-pays and balances
- Maintain patient records and ensure confidentiality
- Communicate with medical staff to ensure efficient patient flow
- Complete administrative tasks
- Maintain cleanliness of the office
- End of day vacuuming, mopping and disinfecting all surfaces
- Clean and prepare rooms in between patients
- Ensure appropriate equipment needed for the patients procedure/ exam is set up and ready for the provider to use
- Complete patient intake forms
- Assist providers as needed with patient care
- Restock supplies in exam rooms
- Rooming patients
- High school diploma or equivalent; associate's or bachelor's degree preferred
- 1-2 years of experience with Electronic Medical Records; experience with EPIC preferred
- 2 years of experience working in a medical office
- Excellent communication and customer service skills
- Knowledge of medical terminology and insurance verification, insurance billing code knowledge is a plus
- Strong organizational and multitasking skills with the ability to work in a fast pace environment
- Proficiency in computer and data entry skills
- Ability to work independently and as part of a team
- Ability to lift up to 25 lbs
- Must be willing to work in both our Lorain and Elyria locations
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