VP / Deposit and Payment Operations

1 month ago

Rockland, United States Rockland Federal Credit Union Full time
Job DescriptionJob Description

Under the direction of the SVP IT, oversees and manages the strategic direction and daily operations related to deposit accounts and payment systems, ensuring efficient, compliant, and member-focused services. This role involves coordinating cross-functional teams and optimizing processes.

Responsibilities:

  • Manages a range of critical banking operations including transaction processing, fraud review, and regulatory compliance. Oversees daily operations such as check processing, electronic transactions, and payments to ensure accuracy and efficiency.
  • Develops and implements strategic plans for the deposit operations department that align with the credit union's overall goals and objectives.
  • Oversees the development, implementation, and management of payment products, including mobile payments, person-to-person payments, and emerging payment technologies. Collaborates with IT and other departments to integrate and optimize technology solutions.
  • Leads a cross-functional, high performing team of deposit operations professionals, monitoring and managing performance and ensuring high standards of accuracy, timeliness, and member service.
  • Cultivates and maintains strong relationships with key payments network providers, technology partners, and other relevant stakeholders. Negotiates contracts and ensures alignment with business objectives.
  • Ensures compliance with all regulatory requirements, policies, and procedures related to deposit operations.

Requirements:

  • Bachelor's degree or equivalent.
  • At least 5 years' experience in the deposit/payment operations field, preferably in a credit union environment.
  • Strong industry knowledge and understanding of digital platforms.
  • Ability to develop strategic initiatives to enhance deposit and payment operations.
  • Understanding of the competitive landscape, best practices, and emerging trends in the financial industry.
  • Effective analytical and problem-solving skills with the ability to address and resolve member issues effectively.

Full Time, 40 hours/week.


Rockland Federal Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability



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