Front Desk Agent

1 month ago


New Hope, United States Image Hotel Management Full time
Job DescriptionJob Description
  • Greet guests in a courteous and professional manner and ensure exceptional guest service is delivered at the front desk
  • Register guests, collect payments, provide room assignments, make changes, and accommodate special requests whenever possible
  • Operate hotel phone and reservation system, answer questions, provide information, and handle guest messages and mail per established procedures
  • Address any guest requests and problems and satisfy their needs within acceptable guidelines
  • Answer guest questions regarding area or hotel, outlet information, and services

Job Category: Administrative Support is an individual contributor primarily in an office setting who provides administrative, clerical and support assistance to professionals, managers or executives.



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