Front Desk Agent
2 weeks ago
We are seeking an individual to fill the position of Front Desk Agent at the 33 Seaport hotel in NYC. As a Front Desk Agent, you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Crescent Hotels and Resorts is the industry leader in hotel management and we proudly offer robust compensation and benefits packages along with a career path for our associates which celebrates their success.
Crescent was started with a deep belief in our people, encouraging them to apply their energy, passion, and unique abilities to make our hotels run remarkably. Our guests benefit from what each associate does as a part of this shared vision. We live the belief that we are successful because of our associates and that every role is important. As you grow, so does Crescent.
We value you and what you do. We manage properties of every size and major brand across North America.
Our goal is to hire the best people and prove that we are the only place you will ever want to work. Join us on that journey and explore the opportunities with us.
Here is what you will be doing each day:
As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
- Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
- Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
- Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
- Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
- Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
- Receive, input, retrieve and relay messages to guests
What is required?
Experience as a Front Desk Agent in a hotel preferred
Excellent customer service skills
Excellent computer, communication and interpersonal skills
For applicants who will be working in NYC, the anticipated compensation range for the position is $19.00 to $21.00 per hour. The salary offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, work location, etc. Crescent Hotels is a multi-state employer and the salary ranges indicated herein may not reflect positions that work only in other states.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
-
Front Desk Agent
1 week ago
New York, United States Crescent Hotels & Resorts Full timeWe are seeking an individual to fill the position of Front Desk Agent at the 33 Seaport hotel in NYC. As a Front Desk Agent, you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing ef Front Desk, Agent, Processing, Hotel
-
Front Desk Agent
3 weeks ago
New York, United States sulekha.co.uk Full timeFront Desk Agent Jobs in Brooklyn, NY *Work Experience***0 - 3 Years** *Job Role**Work Experience***0 - 3 Years** *Job Role**Work Experience***0 - 3 Years** *Job Role**Work Experience***0 - 3 Years** *Job Role**Work Experience***0 - 3 Years** *Job Role**Work Experience***0 - 3 Years** *Job Role**Work Experience***0 - 3 Years** *Job Role**Work Experience***0...
-
Front Desk Agent
2 weeks ago
New York, United States 3232 Hotel LLC Full timeJob DescriptionJob DescriptionA boutique hotel in midtown Manhattan with a bar and restaurant, looking for an evening front desk agent to add to our team in a full time position. The position is for the 4pm to 12am shift. The front desk agent is integral to ensuring guest satisfaction and security. The desirable candidate will have a great personality, be...
-
Front Desk Agent
1 week ago
New York, United States 3232 Hotel LLC Full timeJob DescriptionJob DescriptionBenefits:401(k)Employee discountsPaid time off A boutique hotel in midtown Manhattan with a bar and restaurant, looking for an evening front desk agent to add to our team in a full time position. The position is for the 4pm to 12am shift. The front desk agent is integral to ensuring guest satisfaction and security. The desirable...
-
Front Desk Agent $17
1 day ago
New York, United States Aimbridge Hospitality Full time$17.00/ HRFULL-TIME, MUST HAVE BOTH AM (7 AM-3 PM) AND PM (3 PM-11 PM) AVAILABILITYWEEKEND AVAILABILITY NEEDED Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling Front Desk, Agent, Hospitality, Operations, Hotel, Reservations
-
Front Desk Agent
2 days ago
New Orleans, United States Sonesta International Hotels Corporation Full timeThe Front Desk Agent (FDA) is the main point of contact for our guests and therefore, represents the brand as all guests enter the hotel. The Front Desk Agent is responsible for consistently delivering results that contribute to the mission and overa Front Desk, Agent, Reservations, Skills
-
Front Desk Agent Full Time
2 weeks ago
New York, United States sulekha.co.uk Full timeFront Desk Agent Jobs in Brooklyn NY **Front Desk Agent Jobs in Brooklyn, NY by Top Level Recruiter** * Posted on Jan 17, 2022 * *View More*Hicksville,NY Jersey City,NJ Queens Village,NY New York,NY * Job Experience 0 - 3 Years * Job Role * Salary $3200 - $4500 Per Month * Contact Name Ankit Patel **Front Desk Agent Job Description** **Looking for a...
-
Front Desk Agent
1 week ago
New Haven, United States Crescent Hotels & Resorts Full timeAs a Front Desk Agent, you would greet and serve the guest in a courteous and timely manner, resulting in the highest levels of guest satisfaction. HERE'S WHAT YOU WILL BE DOING: Greet all guests immediately with a friendly and genuine welcome. Use a Front Desk, Agent
-
Front Desk Agent
1 week ago
New Orleans, United States Aimbridge Hospitality Full timePays $17.50/hr with parking included! Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilit Front Desk, Agent, Hospitality, Operations, Hotel, Reservations
-
Front Desk Agent
1 week ago
New Orleans, United States New Castle Hotels & Resorts Full timePosition: Front Desk Agent Location: New Orleans, LA Front Desk AgentHow can there be a better job than helping an excited family start their vacation or a road weary traveler rest by checking them into a fresh, clean room? As a Front Desk Agent you are often the first person -- and last person -- a guest speaks to so your genuine welcome and appreciation...
-
Front Desk Agent
3 weeks ago
New York, United States Brickyard Properties llc Full timeJob DescriptionJob DescriptionWe are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.Responsibilities:Sign Guest in and out of PropertyConfirm phone and online reservationsRespond to guest needs, requests, and complaintsAccept packages from delivery...
-
Front Desk Agent
4 weeks ago
New York, United States The 33 Seaport Hotel NYC Full timeDescriptionWe are seeking an individual to fill the position of Front Desk Agent at the 33 Seaport hotel in NYC. As a Front Desk Agent, you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Crescent Hotels and Resorts...
-
Front Desk Agent
3 weeks ago
New York, United States BLUE MEADOW, LLC Full timeJob DescriptionJob DescriptionWe are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, Provide access control for the property, Provide safety and health for the property by keeping tenants and guest safe, as well as identify areas of improvement to increase efficiency.Responsibilities:Perform Minor Security duties for...
-
Front Desk Agent
1 week ago
New York, United States Crescent Full timeWe are seeking an individual to fill the position of Front Desk Agent at the 33 Seaport hotel in NYC. As a Front Desk Agent, you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Crescent Hotels and Resorts is the...
-
Front Desk Agent
3 weeks ago
New York, New York, United States The 33 Seaport Hotel NYC Full timeWe are seeking an individual to fill the position of Front Desk Agent at the 33 Seaport hotel in NYC. As a Front Desk Agent, you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Crescent Hotels and Resorts is the...
-
Front Desk Agent
5 days ago
New York, United States NegocialoYa.us Full time* Front Desk Agent * Ad ID: 157993 * Added: July 8, 2020 * Location: United States * State: New York * City: Harrison * Views: 150 ** Description** The Greenwich Country Club is a private 650-member family country club, located on 180 acres in Greenwich, CT. Multiple restaurants, 400 person seated banquets facility and various seasonal dining options...
-
Front Desk Agent
1 week ago
New York, United States Crescent Hotels & Resorts, LLC Full timeDescription We are seeking an individual to fill the position of Front Desk Agent at the 33 Seaport hotel in NYC. As a Front Desk Agent, you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Crescent Hotels and...
-
Front Desk Agent
2 weeks ago
New York, New York, United States Crescent Hotels & Resorts, LLC Full timeDescriptionWe are seeking an individual to fill the position of Front Desk Agent at the 33 Seaport hotel in NYC. As a Front Desk Agent, you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Crescent Hotels and Resorts...
-
Front Desk Agent
2 days ago
New Castle, United States Rossmoor Enterprises Full timeOverview: We are seeking a highly motivated and customer-oriented individual to join our team as a Front Desk Agent. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience during their stay. This position requires excellent communication skills, attention to detail, and...
-
Front Desk Agent>
2 days ago
New Orleans, United States Omni Hotels Full timeOmni Hotels - JobID: 109521 [Guest Service / Concierge] As a Front Desk Agent at Omni Hotels, you'll: Check guests in and out; Ensure proper credit is received, special requests are noted and fulfilled and accurate information is established; Promote and sell special hotel programs; Be knowledgeable of ongoing discounts, packages and promotions; Interact...
