Parts Associate

4 months ago


Oconomowoc, United States MRM Motors Inc. Full time
Job DescriptionJob Description

Summary Description

Setup and maintain an appealing retail environment and assist all customers with their shopping and purchase of merchandise.

Key Result Areas

• Service Department Support

• Customer Service

• Clean & Efficient Parts & Accessories Environment

Major Duties and Responsibilities

1) Service Department Support

• Interface with Service Technicians and ensure their Parts and Accessories needs are being met.

• Take service technicians’ orders for parts and fill them as fast as possible.

• Assist service technicians in determining parts & accessories requirements for individual jobs.

• Recommend related Parts and Accessories, which may be required for a job.

• Supply cost of parts information on repair orders.

• Update inventory control system and parts catalogue.

• Notify service personnel when special parts or back-ordered parts are received.

• Maintain cleanliness of Parts and Accessories Department and keep inventory neatly stacked and orderly.

2) Customer Service

• Provide excellence customer service to all of the dealership’s customers.

• Assist Parts and Accessories manager with attaining retail sales and profitability plans in Parts and Accessories.

• Greet customers immediately, in a courteous and friendly manner.

• Develop and share knowledge of all Parts and Accessories merchandise, parts history, and motorcycle service.

• Must possess the ability to work with several customers at one time while maintaining individual customer satisfaction.

• Handle telephone transactions quickly, and courteously.

• Point out any sales, specials, new merchandise and offer additional product that may compliment the customer purchase.

• Assist customers with determination of Parts and Accessories requirements and research merchandise in catalogues.

• Accept cash & credit card payments for merchandise purchases. Keep cash register accurate.

• Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.

3) Clean & Efficient Parts & Accessories Environment

• Receive and process parts from distributors, check merchandise received against purchase invoice, and prepare product for showroom floor.

• Conduct or participate in periodic physical inventory of all merchandise (counts, reports etc.).

• Ensure merchandise displays are stocked, clean, and appealing to customers.

• Maintain updated customer mailing lists.

• Become familiar and efficient with all phases of the computer system required for P&A management.

4) Other Duties

• As assigned.

Supervisory Responsibilities

• No Supervisory Responsibilities

Commitments

• Treat all employees and customers fairly, courteously, and with dignity.

• Be prompt and available for flexible scheduling.

• Attend training sessions to keep current with P&A merchandising & inventory control topics as assigned by the Parts Manager.

• Demonstrate a professional approach to customer service.

• Accept direction, follow instructions, and work well with other people.

Qualifications & Job Requirements

• Must have ability to get along with a broad customer base.

• Knowledge and experience with servicing of Harley-Davidson motorcycles, and other products sold by the dealership, or the demonstrated ability to quickly learn them.

• Experience with Point-of-Sale & computerized inventory systems or the ability to quickly learn.

• Knowledge of motorcycle front end, suspension, and engine components and the commitment to continually develop knowledge.

• Ability to look up parts and quote prices for parts using proper catalogue for particular motorcycle.

Physical Demands

• The noise level in the work environment is occasionally loud.

• Occasionally required to bend, stoop, crouch, reach, and lift 50 lb. of material. Ability to stand or sit for long period of time.

Working Conditions

• Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.

• Occasionally, exposed to exhaust fumes or other airborne particles.



  • Tax Associate

    4 days ago


    Oconomowoc, Wisconsin, United States H&R Block Full time

    {"h1": "Tax Associate Role at H\u0026R Block", "p": "At H\u0026R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong. We...

  • Retail Scan Associate

    4 months ago


    Oconomowoc, United States ScanScape Full time

    Being a shopper yourself, you know stores are packed with products! ScanScape visits a variety of stores, not to shop, but to collect information on the products it sells. Our Retail Scan Associates scan barcodes for products in areas of the store that need to be analyzed. This data is used to assess, compare and improve the performance of both the product...


  • Oconomowoc, Wisconsin, United States Lake Country Pediatrics Full time

    Position OverviewLake Country Pediatrics is seeking a dedicated part-time Healthcare Customer Service Associate to join our team. This role requires commitment for three days a week, along with a Saturday morning rotation every four weeks during the academic year.Key Responsibilities:Manage multi-line phone systems efficiently.Facilitate patient check-in and...


  • Oconomowoc, Wisconsin, United States Lake Country Manufacturing (10737) Full time

    Job OverviewWhy Consider this Role:Be part of a thriving, family-oriented company.Enjoy a workplace with exceptional employee retention due to a supportive culture.Contribute to a company that excels through high-quality, well-engineered products.Embrace an entrepreneurial spirit with opportunities to propose innovative ideas for business...


  • Oconomowoc, Wisconsin, United States Lake Country Manufacturing (10737) Full time

    Job OverviewWhy Explore This Role:Be part of a thriving, family-oriented company.Enjoy a workplace with exceptional employee retention, fostering a supportive and flexible environment.Contribute to a company that excels through its innovative, high-quality products respected across the industry.Embrace an entrepreneurial spirit as the organization welcomes...


  • Oconomowoc, Wisconsin, United States Lake Country Manufacturing (10737) Full time

    Job OverviewWhy Explore This Role:Become part of a thriving, family-oriented business.Enjoy a workplace with high employee retention thanks to a supportive and flexible culture.Stand out in the market with top-quality products that are well-regarded in the sector.Embrace an entrepreneurial spirit as the organization welcomes innovative ideas for business...


  • Oconomowoc, Wisconsin, United States Valet Living Full time

    {"title": "Trash Collector Job Description", "content": "Job SummaryWe are seeking a reliable and detail-oriented Trash Collector to join our team at Valet Living. As a Trash Collector, you will be responsible for transporting trash bags collected from residents' doorsteps to the onsite trash compactor at the apartment community.Key ResponsibilitiesTransport...

  • Logistics Associate

    3 weeks ago


    Oconomowoc, Wisconsin, United States Domino's Franchise Full time

    Job OverviewDomino's Franchise is seeking a skilled and motivated individual to join our team as a Delivery Driver. As a key member of our operations team, you will play a vital role in ensuring the timely and efficient delivery of our products to customers.Key ResponsibilitiesOperate a company vehicle in a safe and responsible manner, adhering to all...


  • Oconomowoc, Wisconsin, United States Domino's Franchise Full time

    Customer Service Role at Domino's FranchiseAre you an enthusiastic and customer-oriented professional eager to embrace a new opportunity? Become a part of the Domino's Franchise team and enhance your customer service expertise in a lively and supportive atmosphere.Key Qualifications:Optimistic MindsetDriven and IndependentFocused on Customer...


  • Oconomowoc, United States Optum Full time

    Opportunities with ProHealth Care, part of the Optum family of businesses. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion, and...


  • Oconomowoc, Wisconsin, United States Stein Garden Centers, Inc. Full time

    Job OverviewPosition: Retail AssociateDepartment: Garden and HomeWe are seeking a dedicated Retail Associate to support various departments, including guest services, in providing an outstanding shopping experience.Reports to: Store Manager, Assistant Store Manager, Department LeadLocation: Oconomowoc, WIEmployment Type: Non-ExemptRole Summary: The Retail...


  • Oconomowoc, United States GI Associates Full time

    Job DescriptionJob DescriptionAt GI Associates we believe in striving for the best outcomes for our patients, employees, and community. Imagine your next career as a digestive health expert! GI Associates is looking for motivated people to join our growing independent gastroenterology practice. Our nationally recognized physicians and dedicated team are...


  • Oconomowoc, United States WHS - ANGELS GRACE HOSPICE Full time

    JOB REQUIREMENTS: We invite you to begin your story with ProHealth Medical Group. With 15 clinic and urgent care locations throughout Waukesha County, you can be an integral part of improving the health of our community. Opportunities within ProHealth Medical Group range from family and internal medicine to specialty practices like allergy, cardiology,...


  • Oconomowoc, United States UnitedHealth Group Full time

    Opportunities with ProHealth Care, part of the Optum family of businesses. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion, and...

  • Nurse Practitioner

    1 day ago


    Oconomowoc, Wisconsin, United States ProHealth Care Full time

    Job Title: Registered NurseWe are seeking a compassionate and professional Registered Nurse to join our medical, surgical, and orthopedic unit at Oconomowoc Memorial Hospital.About the Role:The successful candidate will provide high-quality patient care, working collaboratively with our interdisciplinary team to deliver exceptional outcomes. As a Registered...

  • Warehouse Unloader

    4 months ago


    Oconomowoc, United States Capstone Logistics, LLC Full time

    Shift: 2nd Shift - 6pm - Finish 3rd Shift - 9pm - FinishCompensation:$1000/paid weeklyOconomowoc, WI $600 - $1200+/weekly 2nd & 3rd Shifts People want to work at Capstone because of our high-performance culture. We build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. Through transparency...

  • Warehouse Unloader

    2 weeks ago


    Oconomowoc, United States Capstone Logistics, LLC Full time

    Shift: 2nd Shift - 6pm - Finish 3rd Shift - 9pm - FinishCompensation:$600 - $1200/paid weeklyOconomowoc, WI $600 - $1200+/weekly 2nd & 3rd Shifts People want to work at Capstone because of our high-performance culture. We build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. Through...


  • Oconomowoc, Wisconsin, United States Bank Five Nine Full time

    Join Our Team as a Financial Services Associate at Bank Five NineAre you passionate about making a meaningful difference in the lives of individuals while focusing on community impact? As a Financial Services Associate with us, you will have the opportunity to cultivate strong connections with our valued customers, offering them insightful financial guidance...


  • Oconomowoc, Wisconsin, United States Ewald Automotive Group Full time

    Position OverviewBecome a Part of Ewald Automotive GroupEwald Automotive Group, a family-operated business since 1964, is seeking a Pre-Owned Vehicle Service Technician to enhance our team at the Chrysler Jeep Dodge Ram dealership. If you are enthusiastic about the automotive sector and committed to providing outstanding service, we have a place for you.Key...


  • Oconomowoc, Wisconsin, United States Fox Bros. Piggly Wiggly Full time

    Fox Bros. Piggly Wiggly is a 100% employee-owned grocery chain known for its commitment to quality and service. As a recognized Top Workplace, we pride ourselves on creating a positive environment for our team members. Below is an overview of the responsibilities associated with this role: POSITION OVERVIEW: Under the guidance of the Bakery Manager, the...