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EMS Certification Coordinator

1 month ago

Marlborough, United States MASHPOINT LLC Full time
Job DescriptionJob DescriptionJob Title: EMS Certification Coordinator

Duration: 5+ Months

Location: Marlboro, MA- 01752

Summary:

  • Program assistance is needed for DPH's Office of Emergency Medical Services (OEMS), with EMT certification
  • Position provides telephone and email support to EMTs, reviews applications and assists with clerical tasks to support certification and education.

Responsibilities:

1. Reviews submitted electronic and paper applications per established procedures, processing through electronic computer systems.

2. Provide telephone and email customer service with certified personnel in efforts to maintain or reinstate EMT certification, answer questions based on established procedures, or collect information for others to follow up.

3. Assists individuals concerning verification of past or current certification.

4. Processes and maintains records related to certification and recertification.

Skills Required:
  • Ability to deal tactfully with others
  • Ability to assemble items of information in accordance with established procedures and accurate records
  • Ability to determine proper format and procedure for assembling items of information.
  • Ability to multi-task with extreme attention to detail
  • Ability to use common computer applications (such as Microsoft Outlook, Adobe Pro, Word, Excel, and Access)
  • Ability to write concisely, to express thoughts clearly and to develop ideas in a logical sequence