Sales Appointment Setter

3 months ago

Clearwater, United States The Sports Facilities Companies Full time
Job DescriptionJob Description

SALES APPOINTMENT SETTER

Sports Facilities Management, LLC

LOCATION: CLEARWATER, FL

DEPARTMENT: MARKETING & BUSINESS DVELOPMENT

REPORTS TO: SENIOR VICE PRESIDENT OF MARKETING

STATUS: FULL-TIME (EXEMPT)


ABOUT THE COMPANY:

The Sports Facilities Companies ("SFC") are the nation's leading resources for the management and development of sports, recreation, wellness, and events facilities. As a turn-key solution for community leaders and developers alike, SFC services span the gamut of sports and recreation needs from sports tourism & recreation master planning, program planning, and feasibility through professional facility management services. Our 40+ managed venues and 2,500+ team members, represented by the SF Network, welcome more than 25 million guest visits and produce over $250 million in economic impact each year.

SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Sales Appointment Setter is pivotal in driving our business development efforts by ensuring that our sales and consulting teams are effectively connected with potential clients. This position will be the initial point of contact for prospective clients, making a strong first impression and setting the stage for successful professional relationships.


PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:


  • Reach out to potential clients through cold calling, emailing, and social media platforms to schedule appointments
  • Schedule virtual demonstrations and appointments with city officials, business owners and potential clients
  • Track and report on leads/appointments through proposal development and sales using HubSpot CRM
  • Initiate outbound calls to provided leads and secure qualified appointments for our sales team (average 20-40 calls/day)
  • Maintain a calendar of appointments and ensure that sales representatives are well-informed of their schedules
  • Follow up with potential clients to confirm appointments and handle rescheduling as needed
  • Utilize CRM software to track client interactions and report on appointment outcomes
  • Work closely with the sales team to understand client needs and optimize the scheduling process
  • Provide support in managing the lead generation process, ensuring a steady flow of potential clients
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and participating in professional societies
  • Collaborate with the sales team to optimize appointment setting strategies and achieve collective targets
  • Utilize industry databases, CRM, and media prospecting to identify and pursue new opportunities.
  • Stay updated with knowledge about our products and services
  • Represent the firm professionally and in-line with our values of accountability, collaboration, excellence, and service
  • Contribute to lead generation efforts by identifying new potential clients and qualifying them for further engagement by the sales team
  • Implement a structured follow-up process with leads who have shown interest but have not yet scheduled appointments, ensuring no opportunity is left unexplored
  • Provide valuable feedback to the sales and marketing teams based on customer interactions and market insights, aiding in continuous improvement of strategies and messaging

MINIMUM QUALIFICATIONS:

  • High school diploma required, associate or bachelor's degree in business administration, Communications, or related field preferred
  • Capacity to work independently and meet daily call volume targets (20-40 calls per day)
  • Proven experience as an appointment setter, telemarketer, or similar sales/customer service role
  • Excellent communication and interpersonal skills, with a strong ability to persuade and influence others
  • Proficient in using CRM software and Microsoft Office Suite
  • Strong organizational skills and the ability to handle multiple tasks simultaneously
  • Ability to work independently and as part of a team in a fast-paced environment
  • A positive attitude and professional demeanor
  • Detail-oriented with excellent organizational skills
  • Experience or working knowledge of local government preferred

WORK ENVIRONMENT:

  • Intermittent office noise
  • Must be able to lift 30 pounds waist high
  • May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend
  • Will be required to operate a computer
  • Travel may be required infrequently


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