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Front Desk Attendant

3 months ago

Saint Louis, United States Clayton Valet Full time
Job DescriptionJob Description
Front Desk/Concierge AttendantClayton Valet is looking for responsible, motivated, and reliable individuals who exhibit a professional appearance, a positive attitude, and consistent availability. This position is responsible for greeting all residents and visitors, controlling access to the building, answering telephones, and monitoring surveillance systems. Positions available now in the Clayton and St. Louis areaCompensation/Benefits:
  • $15/hr starting for day shifts
  • $16/hr starting for overnight shifts
  • 30 minute unpaid break.
  • 60 day review with possible pay increase
  • 401(k) 4% Match - available after 3 months of employment
  • Health/Vision/Dental Insurance - available after working 1 year of FT hours
  • PTO - available after working 1 year of FT hours
  • Holiday Pay (Time and a half for select holidays)
  • Weekly Pay


Shifts Available:
  • Afternoons: 3pm-11pm
Primary Job Responsibilities:
  • Welcome all residents and guests to the property and announce all guests to residents before providing access
  • Answer front desk telephones, forward calls, and take accurate phone messages as needed
  • Coordinate entry of Housekeepers and Contractors per specifications from residents/tenants
  • Maintain strict insurance verification for any contractor or vendors
  • Validate guest parking (if applicable at your location)
  • Monitor and coordinate dock deliveries upon arrival
  • Accept deliveries, mail, packages and dry cleaning in accordance with policy guidelines
  • Assist with mail, including in-house mail
  • Maintain strict adherence to key control policy and log in all key requests
  • Maintain the Daily Front Desk Log to record all events that have occurred during the shift.
  • Carefully monitor all surveillance and report problems to the Community Manager immediately.
  • Respond to emergencies efficiently
  • Work as a team in cooperation with others, displaying a willingness to be helpful at all times
  • Make sure that all services are provided in a friendly, courteous, professional, and timely manner
  • Perform other duties as assigned by management


Job Requirements:
  • Must pass drug screening and annual criminal background check
  • Good written and oral communication skills
  • Proficient in reading, writing, and speaking English
  • Customer service experience
  • Good organizational skills
  • Moderate computer skills
  • High school degree or GED
  • 2-3 years of customer service or front desk experience
  • Excellent interpersonal communication skills