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PM Scheduling Manager

2 months ago

Saint Paul, United States Community Dental Care Full time
Job DescriptionJob Description

At Community Dental Care (CDC) we believe that everyone deserves high quality, compassionate, and culturally sensitive oral health care, and that is what we provide our patients. We hire team members who are committed to our mission and want to make a difference in the lives of others. We value our employees and equip them with the tools and training needed to be successful.

Join Our Team
CDC has a full-time opportunity for a PM Scheduling Manager at our Maplewood. This position is integral in providing an exceptional patient experience and assisting with the successful running of day-to-day operations in the clinic.

Scheduling Manager Key Responsibilities:

  • Manages day-to-day operations of scheduling coordinators and duties
  • In charge of training of new scheduling coordinators
  • Address patient concerns if a challenging situation arises
  • Address provider’s schedule changes to support their schedule workflow
  • Back-up for Financial Coordinator as needed
  • Inform patients of clinic protocols and procedures
  • Arrange for interpreter services as needed
  • Arrange for patient rides as needed
  • Perform all Scheduling Coordinator duties

**Additional or different duties may be assigned from time to time

Maplewood Clinic Hours:
Monday -Thursday 1:45pm-9:30pm
Friday 12:00-5:30pm

Scheduling Coordinator Qualifications:

  • High school diploma or equivalent
  • Minimum two+ years’ experience in a supervisory/managerial role
  • 1-2 years of customer service experience, preferably within an office setting
  • Excellent written and verbal communication skills
  • Organized and skilled at multi-tasking in a fast-paced environment
  • Experienced within MS Office or other computer software

What We Offer:

  • Collaborative, innovative and inclusive team environment
  • Internal growth and development opportunities
  • Comprehensive medical, dental and life insurance
  • Paid time off and holiday pay
  • 401k plus company match

About Us:
At Community Dental Care everything we do is about providing the most caring, culturally respectful, quality dental care to people of all ages and abilities. We provide comprehensive oral health care, preventive education, professional training and advocate for access for all. Our team of 270+ employees staff our full-service dental clinics in St. Paul, Maplewood, Crystal, Rochester and Buffalo.

At CDC we value our diversity and are stronger because of it. We celebrate the diverse cultural norms and traditions of our staff and patients and strive to meet their needs in a culturally competent and compassionate manner.

Community Dental Care is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.