Customer Service

2 months ago


Surprise, United States MARY HOFSTETTER-Farmers Insurance Agency Full time
Job DescriptionJob Description

Primary responsibilities include resolving client policy issues, quoting new business, and trying to winback clients who have left. This role is a salary plus commission position enabling you to increase your annual salary. The CSSR position is a critical position in the agency as the person will focus on retention through customer satisfaction. As a licensed insurance professional you will be supported with continuous training & development to help achieve your goals.


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Mon-Fri Schedule

Career Growth Opportunities

Hands on Training


Responsibilities

- Review policy level issues and resolve them daily

-Answer inbound phone calls

- Cross-Sell clients additional lines of business as appropriate

- Quote and bind new business

- Support general office activity (filing, mailing, appointments)


Requirements

- Arizona P&C, & Life and Health license - required before start date

- Professional phone etiquette

- Experience in Hospitality, Customer Service or a college degree helpful

- Team player & outgoing, positive attitude

-Career-minded



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