Customer Service Associate

2 months ago

Stony Point, United States VisionsHR Full time
Job DescriptionJob DescriptionCustomer Service Associate
The Customer Service Associate is an entry-level position that will field general customer service calls/emails that come into the Inside Sales Department and work as a supporting member to the Inside Sales team. The CSA will report directly to the Inside Sales Manager and work in collaboration with the Inside Sales Coordinators, Inside Sales Manager, Regional Sales Managers, and Director of Sales. The CSA will handle Return Material Authorization requests, send Sales Order Acknowledgments to customers, send tracking numbers for shipped Sales Orders, process Sales team sample orders and Rep sample orders, field expedite requests, as well as assist in entering data and information into company MRP system. The CSA will also be required to attend daily Sales meetings.

Responsibilities:
  • Answer General Sales phone line regarding order status or warranty questions and either assist as needed or direct to Inside Sales Coordinator if outside of CSA responsibility.
  • Field RMA warranty requests and process/send RMA paperwork via email to LSI representatives or end-users.
  • Send Order Acknowledgements to LSI Representatives and/or end users.
  • Send Tracking Information to LSI Representatives and/or end users.
  • Assist Inside Sales Coordinators with maintaining company MRP/CRM database.
  • Attend daily sales meetings and training programs.
  • Provide excellent customer service to any customer or rep contacting LSI.
  • Enter and process sample fixture order for Regional Sales Managers and Sales Representatives.
  • Field and organize order expedite requests.
  • Process Quick Ship Orders

Skills Required:
  • Minimum 1-2 years experience in Customer Service field.
  •  University/College degree an asset
  • Professional and outgoing.
  • Excellent telephone and email etiquette.
  • Excellent written and verbal communication skills.
  • Positive attitude.
  • Must be comfortable with using computer and Microsoft Office on a daily basis
  • Ability to work in a team environment.
  • Effective time management skills.
Benefits:
•    Salary: competitive, commensurate with position, skill level and experience
•    Company 401K Safe Harbor Plan:  3% (based on annual salary) safe harbor employer contribution into an account regardless of whether the employee contributes or not
•    Medical / Insurance Contribution: 80%+ employer contribution, depending on plan
•    Life insurance: employer-paid coverage of your annual salary up to a maximum of $50,000.  Additional voluntary life insurance amounts are available.
•    Other voluntary insurances available: Dental Insurance, Eye Care, FSA, Dependent Care Reimbursement, Short-Term Disability, Long-Term Disability, Accident, Critical Care, Legal Shield and IDShield.   
•    10 PTO (Vacation and Personal) Days (3 are needed for our December shutdown)
•    10 paid Holidays annually 
•    7  paid Sick Days 

Lighting Services Inc is a proud Equal Opportunity employer. Applicants must be currently authorized to work in the United States.Excellent Benefits, Culture, and opportunity for growth

Powered by JazzHR

F6WdayKLUW

  • Culinary Service Associate

    2 weeks ago

    Stony Point, North Carolina, United States Compass Group, North America Full time

    Position Overview:We are currently seeking dedicated individuals for the role of Food Service Worker/Cashier. This position is available in both full-time and part-time capacities.Key Responsibilities:Perform essential food preparation tasks such as washing, peeling, and cutting fruits and vegetables.Transport food items safely between workstations, ensuring...

  • Culinary Service Associate

    2 weeks ago

    Stony Point, North Carolina, United States Compass Group, North America Full time

    Position OverviewWe are seeking dedicated individuals for the role of Food Service Worker/Cashier. This position is available in both full-time and part-time capacities.Key Responsibilities:Perform essential food preparation tasks, including washing, peeling, and cutting fruits and vegetables.Transport food items and supplies safely between workstations,...

  • Customer Service Associate

    2 weeks ago

    Crown Point, Indiana, United States ROSATIS PIZZA Full time

    Join Our Team as a Customer Service AssociateAbout Us: We are a leading service provider specializing in order management for pizza establishments nationwide. Our focus is on delivering exceptional customer experiences.Position Overview: As a Customer Service Associate, you will play a crucial role in ensuring that our clients receive the highest level of...

  • Customer Service Associate

    1 month ago

    High Point, United States Zips Car Wash Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Part-Time Customer Service Associate Job  Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 2608 South Main Street, High Point, NC, is the perfect position for you! You will bring joy to people’s...

  • Customer Service Associate

    2 weeks ago

    Crown Point, Indiana, United States ROSATIS PIZZA Full time

    Position OverviewAs a vital part of our operations, the Customer Service Associate will engage with customers, ensuring their orders are processed efficiently and accurately. This role is essential in maintaining our reputation for exceptional service.Key ResponsibilitiesManage incoming customer inquiries and provide accurate information regarding...

  • Customer Service Associate

    2 weeks ago

    Crown Point, Indiana, United States ROSATIS PIZZA Full time

    Position Overview:As a Customer Service Associate at Rosati's Pizza, you will play a crucial role in ensuring customer satisfaction by taking orders and providing assistance to our valued clients. Key Responsibilities:- Handle incoming calls and process orders efficiently.- Maintain a high level of communication with customers, ensuring clarity and...

  • Customer Service Associate

    3 months ago

    South Point, United States Thoroughbred Express Full time

    Job DescriptionJob DescriptionPosition Summary Customer:Service Associates are responsible for educating and informing customers about the successful operation, benefits, and safety of Thoroughbred Express washes. Key Duties and Responsibilities: Focus on providing a positive customer experience. • Carry out daily duties that ensure the effective operation...

  • Driver License Examiner I

    5 days ago

    Stony Point, North Carolina, United States NC Department of Transportation Full time

    Job DescriptionJob Summary:The NC Department of Transportation is seeking a highly skilled and customer-focused Driver License Examiner I to join our team. As a Driver License Examiner I, you will be responsible for administering eligibility tests, evaluating applicants for classified Driver Licenses, Commercial Driver Licenses, Learner's permits, and ID...

  • Donations - Customer Service Associate

    2 months ago

    High Point, United States Goodwill Industries of Central North Carolina, Inc. Full time

    ** Goodwill Industries of Central NC** ** Donations - Customer Service Associate (PT -024)** High Point, NC 27265 **Customer Service Associate-Donation:** Here at **Goodwill**, your work changes the lives of people with barriers to employment. Goodwill is also a fun place to work that gives you opportunities to learn and grow through cross-training and...

  • Donations - Customer Service Associate

    3 months ago

    High Point, United States Goodwill Industries of Central North Carolina, Inc. Full time

    ** Goodwill Industries of Central NC** ** Donations - Customer Service Associate (PT -016)** Archdale, NC 27263-____ **Customer Service Associate-Donation:** Here at **Goodwill**, your work changes the lives of people with barriers to employment. Goodwill is also a fun place to work that gives you opportunities to learn and grow through cross-training and...

  • Sales - Customer Service Associate

    2 months ago

    High Point, United States Goodwill Industries of Central North Carolina, Inc. Full time

    ** Goodwill Industries of Central NC** ** Sales - Customer Service Associate (PT -038)** High Point, NC 27263 Here at **Goodwill**, your work changes the lives of people with barriers to employment. Goodwill is also a fun place to work that gives you opportunities to learn and grow through cross-training and advancement opportunities! **Customer Service...

  • Sales - Customer Service Associate

    3 months ago

    High Point, United States Goodwill Industries of Central North Carolina, Inc. Full time

    ** Goodwill Industries of Central NC** ** Sales - Customer Service Associate (PT -016)** Archdale, NC 27263 Here at **Goodwill**, your work changes the lives of people with barriers to employment. Goodwill is also a fun place to work that gives you opportunities to learn and grow through cross-training and advancement opportunities! **Customer Service...

  • Customer Service Associate

    2 weeks ago

    High Point, North Carolina, United States Sammy Cheezecake Full time

    Position OverviewAs a Customer Service Associate at Sammy Cheezecake, you will play a vital role in creating a welcoming environment for our customers. Your responsibilities will include:Welcoming Guests: Warmly greet customers as they enter and exit the bakery.Providing Exceptional Service: Deliver outstanding customer service to ensure a pleasant...

  • Sales Associate

    2 days ago

    Somers Point, New Jersey, United States West Marine Full time

    **Job Summary:**We are seeking a highly skilled Sales Associate to join our team at West Marine. As a Sales Associate, you will be responsible for providing exceptional customer service and product knowledge to our customers.**Key Responsibilities:**Engage with customers to understand their needs and provide personalized product recommendations.Process...

  • Cashier/Customer Service Associate

    3 weeks ago

    Stevens Point, United States The Store Full time

    Attention Stevens Point Area...Cashier/Customer Service Associate positions available Do you love working with people? Then come join our team! We are looking for individuals who are enthusiastic, friendly and like helping people. Our Stevens Point convenience stores are searching for some cashiers that are looking for some part-time hours. Part-time...

  • Cashier/Customer Service Associate

    3 weeks ago

    Stevens Point, United States The Store Part time

    Job DescriptionJob DescriptionAttention Stevens Point Area...Cashier/Customer Service Associate positions availableDo you love working with people? Then come join our team! We are looking for individuals who are enthusiastic, friendly and like helping people. Our Stevens Point convenience stores are searching for some cashiers that are looking for some...

  • Sales Associate: Customer Service Representative

    2 days ago

    Rocky Point, New York, United States COSTELLOS ACE Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Costello's Ace Hardware. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and meeting sales goals.Key ResponsibilitiesCustomer Service: Greet every customer, answer...

  • Cashier/Customer Service Associate

    3 months ago

    Stevens Point, United States The Store Full time

    Job DescriptionJob DescriptionCashier/Customer Service AssociatePart-time positions available with flexible scheduling.What's this job?Provide exceptional customer serviceStocking & cleaning shelvesKeeping a clean and safe work environmentPaid incentives for increasing salesWhat you need:Enthusiastic, friendly and enjoy helping peopleAbility to lift up...

  • Vision Associate

    2 days ago

    Eagle Point, Oregon, United States Walmart Full time

    Job Summary:As a Vision Associate at Walmart, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our customers. Your primary responsibilities will include:Providing Great Customer Service: You will be the face of our company, interacting with customers, and addressing their queries and...

  • Customer Service Associate

    7 days ago

    Stevens Point, Wisconsin, United States Main Grain Bakery Full time

    Job OverviewMain Grain Bakery is seeking a dedicated front of house team member to enhance our customer service experience. We pride ourselves on providing a welcoming atmosphere and exceptional service.Key ResponsibilitiesWelcome patrons and process their orders efficientlyPrepare and package customized ordersManage opening and closing procedures of the...