Sales Associate: Customer Service Representative

5 days ago


Rocky Point, New York, United States COSTELLOS ACE Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Costello's Ace Hardware. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and meeting sales goals.

Key Responsibilities
  • Customer Service: Greet every customer, answer questions, and provide information on products and services.
  • Sales Floor Operations: Maintain awareness of all promotions, recommend related items, and execute sales processes.
  • Store Maintenance: Keep the sales floor, stockroom, and back stock area clean and organized.
  • Register Duties: Ring transactions accurately, process returns, and maintain a high level of customer satisfaction.
  • Team Collaboration: Assist in the training and development of peers, participate in daily huddle meetings, and uphold merchandising and store cleanliness standards.
Physical Requirements
  • Frequent: Walking, standing, stooping, reaching, lifting (up to 60 lbs.), hand dexterity, pushing/pulling, and carrying (up to 50 lbs.).
  • In-frequent: Climbing stairs in storage rooms and ladders.
Requirements
  • High School Diploma or Equivalent: Required.
  • Previous Retail Experience: Preferred.
  • Excellent Communication Skills: Required.
  • Ability to Work in a Fast-Paced Environment: Required.

Costello's Ace Hardware is an Equal Opportunity Employer.



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