We have other current jobs related to this field that you can find below

  • Oem Sales Manager- Manufacturing, Account Manager Lead

    3 months ago

    Rome, United States NGA Staffing Full time

    Job DescriptionJob DescriptionThe OEM Inside Sales and Customer Care Manager is responsible for all processes related to managing projects, orders, and communications with customers, leading a team of account managers, inside sales representatives, and customer care representatives based in the U.S. to transact business effectively and consistently in a way...

  • Sales Associate

    2 weeks ago

    Rome, United States Big Dan's Car Wash, LLC Part time $15

    Job DescriptionJob DescriptionWe are the largest and fastest-growing exterior express car wash business in the Southeast. We are searching for an enthusiastic, active team member to talk to our customers about our services. Someone that prides themselves on helping others. While sales experience is a plus, we are looking for a person who is eager to learn,...

  • Account Manager

    2 months ago

    Rome, United States Melissa Eldridge - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Salary plus commission/ bonusPaid time off (holidays and personl/ sick days)401(k) matchingDental insuranceFree uniformsHealth insuranceProfit sharingVision insurance ROLE DESCRIPTION:As an Account Manager for The Eldridge Agency, you are vital to our daily business operations and customer's success. You grow our...

  • Lead Customer Service Representative

    2 weeks ago

    Rome, United States Circle K Stores Inc. Full time

    Lead Customer Service Representative Apply at Store 2723655, Rome GA Posted 3 Days Ago | Job Requisition ID: R431543 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow...

  • Insurance Sales Consultant

    2 days ago

    Rome, New York, United States Steven Jarvis - State Farm Agent Full time

    Position OverviewSteven Jarvis - State Farm Agent is in search of a dynamic and career-focused individual to become a part of our professional team. In this role, you will cultivate and enhance customer relationships within the community to advocate for State Farm offerings, which include auto, home, and life insurance.Key ResponsibilitiesImplement a...

  • Sales Account Manager

    2 days ago

    Rome, Georgia, United States NGA Staffing Full time

    Job OverviewThe Sales Account Manager is responsible for overseeing a dedicated team of sales professionals and customer service agents to ensure seamless business operations and high levels of client satisfaction. This role involves managing client projects, processing orders, and maintaining effective communication with customers. The ideal candidate...

  • Shed Specialist

    4 weeks ago

    Rome, United States Sheds 365 Sales, LLC Full time

    Job DescriptionJob DescriptionDescription:We’re more than just a company – we’re a dedicated team on a mission to help people create a happy and comfortable life for individuals and their families by providing convenient and affordable storage solutions. We understand the importance of quality storage solutions that cater to every season of life, 365...

  • Sales Representative

    2 months ago

    Rome, United States PIRELLI TIRES Full time

    Job DescriptionJob DescriptionJOB TITLE: Sales Representative REPORTS TO: Key Account Director JOB PURPOSE: Assure the business development within the assigned area Sales to Customers Develop the territory business by increasing customer base as well as by building and strengthening relationships with customers, especially with loyal long-term customers...

  • Sales Representative

    3 months ago

    Rome, United States PIRELLI TIRES Full time

    Job DescriptionJob DescriptionJOB TITLE: Sales Representative REPORTS TO: Key Account Director JOB PURPOSE: Assure the business development within the assigned area Sales to Customers Develop the territory business by increasing customer base as well as by building and strengthening relationships with customers, especially with loyal long-term customers...

  • Sales Associate

    3 months ago

    Rome, United States Rack Room Shoes Full time

    25109 Part Time Rack Room Shoes Job Description Summary Adhere to and practice the company's service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and...

  • Sales Associate

    1 month ago

    Rome, United States Rack Room Shoes Full time

    25577 Part Time Rack Room Shoes Job Description SummaryAdhere to and practice the company's service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and completeness of...

  • BroadBolt Distributor/Agency

    2 months ago

    Rome, United States ThinkTank LLC Full time

    Job DescriptionJob DescriptionOverview: BroadBolt is seeking dynamic and motivated sales team leaders and agencies to join our team as BroadBolt Distributors/Agencies. BroadBolt is seeking a distributor/agency with access to sales teams. As a BroadBolt Distributor/Agency - Sales Team Manager, you will lead your team of Broadband Agents dedicated to promoting...

  • Technical Sales Consultant

    3 days ago

    Rome, New York, United States The Heico Companies Full time

    Job OverviewPosition SummaryThe Technical Sales Consultant plays a crucial role within the Sales & Marketing Division. Reporting directly to the Director of Global Sales, this position is integral to a vibrant team dedicated to enhancing Sales & Strategic Initiatives for our Capital Equipment sectors both domestically and globally.Key ResponsibilitiesFoster...

  • Customer Service Associate

    3 months ago

    Rome, United States Ollie's Bargain Outlet, Inc. Full time

    Join our team and live the Ollie-tude!: (Ollie's Core Values)BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity, and respect? BE VALUE OBSESSED- Live the "good stuff cheap" mindset. BE COMMITTED- Operate with grit, passion, tenacity, and action. BE GROWING- How do we get...

  • Customer Service Representative

    3 days ago

    Rome, Georgia, United States Circle K Stores, Inc. Full time

    Position OverviewJoin our dynamic team at Circle K Stores, Inc. as a Retail Support Specialist. We are looking for dedicated individuals who thrive in a vibrant, fast-paced environment.Key ResponsibilitiesAssist in managing daily operations to ensure a seamless customer experience.Provide exceptional service to customers while maintaining store...

  • PT Customer Service Leader

    2 months ago

    Rome, United States Food Lion Full time

    Address: USA-GA-Rome-3365 Martha Berry Hwy Nw Store Code: Store 01288 Front End (7221076) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide...

  • Medical Sales Rep

    4 weeks ago

    Rome, United States Patients Choice LLC Full time

    Job DescriptionJob DescriptionSalary: Based on ExperienceOverviewPatient’s Choice, an exciting and fast growing national medical equipment company specializing in mobility (both Group 2 and Group 3 Complex Rehab), is looking for high caliber Sales Associates in the Rome, GA area.  The company was founded in 2007, with its headquarters in Rolling Meadows,...

  • Medical Sales Rep

    1 month ago

    Rome, United States Patients Choice LLC Full time

    Job DescriptionJob DescriptionSalary: Based on ExperienceOverviewPatient’s Choice, an exciting and fast growing national medical equipment company specializing in mobility (both Group 2 and Group 3 Complex Rehab), is looking for high caliber Sales Associates in the Rome, GA area.  The company was founded in 2007, with its headquarters in Rolling Meadows,...

  • PT Customer Service Associate

    2 weeks ago

    Rome, United States Hannaford Supermarkets Full time

    Address: USA-NY-Rome-808 West Chestnut Street Store Code: Store 08449 Customer Service (7250646) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not...

  • Insurance and Financial Services Position

    3 months ago

    Rome, United States Steven Jarvis - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.ResponsibilitiesUse a customer-focused,...

Inside Sales and Customer Care Manager

3 months ago

Rome, United States AMBE Engineering LLC Full time
Job DescriptionJob DescriptionInside Sales and Customer Care Manager
Direct Hire
Rome, GA
  • Communicates and coordinates with internal teams to address customer issues, needs and opportunities in a timely manner. Escalates serious concerns as needed, owning the situation from start to finish.
  • Delivers budget and stretches sales targets for assigned house accounts, as introduced at the start of each new fiscal year.
  • Designs and deploys training and onboarding programs for new hires.
  • Responsible for processes related to customer care, including but not limited to order entry, order acknowledgements, change orders, expediting, line-downs, requests for information, RMA initiation, escalation of issues and metrics.
  • Creates reports shared with the Global Vice President, Sales & Marketing and Leadership Team.
  • Supports HubSpot CRM, working with internal sponsors.
  • Plays a key role in optimizing workflows and connections to order fulfillment processes in cooperation with internal stakeholders.
  • Ensures OEM customer ordering requirements are satisfied, including the use of portals.
  • Responsible for deploying customer satisfaction and loyalty surveys, communicating results to stakeholders and plant personnel, maintaining metrics, and implementing corrective actions.
  • Organizes activities for team building; conducts performance reviews with a focus on career development.
  • Serves as a member of the OEM Sales Leadership Team for dialog and continuous improvements


Requirements
  • Excellent communications ability, verbal and written, interacting with customers, internal stakeholders, and the customer service team.
  • Excellent organizational and time management skills
  • Commitment, energy, and enthusiasm for role are must-haves, with the requirement to be proactive whether communicating unwelcome news or good with a focus on timely resolution.
  • Ability to lead, motivate and support a team, with coaching skills that support positive development.
Preferred Experience:
  • Life cycle in a distribution environment.
  • SAP, ERP, CRM.