Roark Key Holder

1 month ago

Irvine, United States OluKai-Kaenon-melin-Roark Full time
Job DescriptionJob DescriptionSalary: $19-21 per hour

Roark is searching for talent to contribute to the future development of our adventure lifestyle brand. We’re looking for someone with passion, creativity, and an entrepreneurial spirit to assist the team at our Irvine retail store.

 

As Key Holder you will be responsible for providing exceptional customer service while maximizing revenue within our retail environment and will hold periodic opening and closing duties at the store. You will be responsible for opening the business and setting up for a successful and/or shutting down and managing the drawer and daily revenue drop. The Key Holder is responsible for opening and closing a store. Their duties also include handling operational procedures, managing cashiers, providing customer service, supervising cleaning staff, setting alarms, and keeping the entry area clean and organized. The Key Holder should have scheduling flexibility, supervisory skills, customer service orientation, and problem-solving abilities.


We have the following position(s) open for this role:

  • Full Time (32 or more hours per week) - 1
  • Part Time (29 hours or less per week) - 1

 

Areas of Responsibility

Operations/Sales/Customer Service:

  • Assist the Store Manager with growing revenue by driving sales and business results through a premium guest experience, employee relations, and operations that are aligned with Roark Culture and Retail Operating Principles.
  • Execute standard store product flow, restocking, overall back of house operations, supply needs, and daily store maintenance as directed by the Store Management.
  • Uphold visual merchandising directives within the store and maintain visual standards and brand image on a daily basis.
  • Oversee Cashwrap & POS procedures. Reconcile tills, process returns, exchanges, gift cards, and discounts accurately.
  • Open and Close the store following standard operating procedures for this process
  • Ability to engage with new customers and build immediate and lasting rapport. Personalize customer connections by providing highest level of hospitality and customer service.
  • Ability to independently problem solve and resolve customer issues while maintaining a calm composure, even in high stress situations. Collaborate with leadership team to communicate customer feedback, and demonstrate ability to independently problem solve and resolve customer concerns in an organized fashion.
  • Ensure the retail floor is always clean and presentable Maintain store concepts & visual standards. Assist with back of house duties including receiving and placing product.
  • A positive, outgoing, high energy, entrepreneurial, sales focused attitude
  • Strong interpersonal and communications skills both verbal and written, strong independent work ethic, excellent time management skills, organizational abilities
  • Bachelor's Degree preferred
  • Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs
  • Exhibit deep and extensive product knowledge to support all client inquires, questions, and concerns; maintain consistent awareness of the competition and what Roark Revival brings to the market. Be an expert on Roark’s product lines, current fashion trends, understand the customer needs, and creatively communicate selections that meet their needs.
  • Manage inventory and ensure the retail store is well-stocked at all times
  • Support and promote the Point-of-Sale process in all areas of register procedure, protocol and policies. 

 

 

Experience and Qualifications:

  • Minimum of one year of experience in sales and merchandising (preferably retail goods) with closing and opening responsibilities
  • Preferred proficiency/knowledge in action sports, climbing, camping activities, and a passion for the outdoors.
  • Computer skills to include operating POS sales (Shopify)
  • Support and promote the Point-of-Sale process in all areas of register procedure, protocol and policies.
  • BA or BS required
  • Ability and willingness to work weekends, evenings, and holidays as needed.
  • Self-motivated leader with strong entrepreneurial skills.
  • Shows elevated communication skills and can tailor style to suit the audience.
  • Innate guest centric mindset.
  • Ability to engage with new customers and build immediate and lasting rapport.
  • Strong interpersonal and communications skills both verbal and written, strong independent work ethic, excellent time management skills, organizational abilities
  • Creative and adaptable team player with a winning and positive attitude.
  • Personalize customer connections by providing highest level of hospitality and customer service.
  • Ability to independently problem solve and resolve customer issues while maintaining a calm composure, even in high stress situations. Collaborate with leadership team to communicate customer feedback, and demonstrate ability to independently problem solve and resolve customer concerns in an organized fashion.
  • Ensure the retail floor is always clean and presentable Maintain store concepts & visual standards. Assist with back of house duties including receiving and placing product.
  • A positive, outgoing, high energy, entrepreneurial, sales focused attitude
  • Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs  

 

Compensation:

We are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, a customer focused culture, and competitive pay and benefits. Compensation will be commensurate with experience and will include:

  • Competitive compensation package (hourly with benefits)
  • Discounts on the latest Roark Revival
  • The hourly rate range for this position is $19.00 to $21.00; the hourly rate is based on the experience that you bring to the position

    Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce and culture, and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at hr@arch-cos.com. Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

  • Roark Key Holder

    4 weeks ago

    Irvine, United States OluKai-Kaenon-melin-Roark Full time

    Job DescriptionJob DescriptionSalary: $19-21 per hourRoark is searching for talent to contribute to the future development of our adventure lifestyle brand. We’re looking for someone with passion, creativity, and an entrepreneurial spirit to assist the team at our Irvine retail store. As Key Holder you will be responsible for providing exceptional...

  • Roark Key Holder

    45 minutes ago

    Irvine, United States OluKai-Kaenon-melin-Roark Full time

    Job DescriptionJob DescriptionSalary: $19-21 per hourRoark is searching for talent to contribute to the future development of our adventure lifestyle brand. We’re looking for someone with passion, creativity, and an entrepreneurial spirit to assist the team at our Irvine retail store. As Key Holder you will be responsible for providing exceptional...

  • Roark District Manager

    2 weeks ago

    Irvine, United States OluKai-Kaenon-melin-Roark Full time

    **Who We Are**: Roark is a modern adventure lifestyle brand with roots in surf and true adventure travel and was created to give a voice to the modern adventurer who finds just as much joy on the journey as he or she does at the summit. Stories off the beaten path are the fabric of our adventures - sharing them with others is what stitches it all...

  • Roark Associate Apparel Designer

    2 weeks ago

    Irvine, United States OluKai-Kaenon-melin-Roark Full time

    **Who We Are**: Roark is a modern adventure lifestyle brand with roots in surf and true adventure travel and was created to give a voice to the modern adventurer who finds just as much joy on the journey as he or she does at the summit. Stories off the beaten path are the fabric of our adventures - sharing them with others is what stitches it all...

  • Urban Outfitters Key Holder

    4 days ago

    Irvine, United States Urban Outfitters Full time

    Location: This position is located at 81 Fortune Dr., Irvine, California, 92618 United States Role Summary: The Key Holder collaborates with the store management team in the supervision of daily store operations. Key Holders support the store by setting a fun and energetic pace to accomplish operational and visual objectives and drive sales through genuine...

  • Urban Outfitters Key Holder

    1 month ago

    Irvine, United States Urban Outfitters Full time

    Location This position is located at 730 Spectrum Center Dr, Irvine, California, 92618 United States Role Summary The Key Holder collaborates with the store management team in the supervision of daily store operations. Key Holders support the store by setting a fun and energetic pace to accomplish operational and visual objectives and drive sales through...

  • Urban Outfitters Key Holder

    3 weeks ago

    Irvine, United States Urban Outfitters Full time

    Location This position is located at 730 Spectrum Center Dr, Irvine, California, 92618 United States Role Summary The Key Holder collaborates with the store management team in the supervision of daily store operations. Key Holders support the store by setting a fun and energetic pace to accomplish operational and visual objectives and drive sales through...

  • Retail Sales Associate, Key Holder

    1 month ago

    Irvine, United States DXL Full time

    Job DescriptionDXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers.WHAT MAKES US DIFFERENT?We are committed to developing our people in order to promote...

  • Retail Key Holder, Irvine, #440

    1 month ago

    Irvine, United States goPuff Full time

    BevMo! by Gopuff is seeking a Part Time Key Holder for our Retail Operations position is responsible for opening and closing the store and performing other duties in the absence of management. A Key Holder will assist the store in periods of high volume and provide support for new employees, providing excellent customer service while driving sales. ...

  • Retail Key Holder, Irvine, #440

    4 weeks ago

    Irvine, United States goPuff Full time

    BevMo! by Gopuff is seeking a Part Time Key Holder for our Retail Operations position is responsible for opening and closing the store and performing other duties in the absence of management. A Key Holder will assist the store in periods of high volume and provide support for new employees, providing excellent customer service while driving sales. ...

  • Archipelago Director of Human Resources

    1 week ago

    Irvine, United States OluKai-Kaenon-melin-Roark Full time

    **Who We Are**: **About The Role**: As the Director of Human Resources, you will play a pivotal role in shaping and executing the human resources strategy to support the overall business objectives. You will be responsible for overseeing various aspects of HR functions and people management, ensuring alignment with organizational goals, and fostering a...

  • Key Holder/sales Associate

    2 weeks ago

    Irvine, United States WOOF PAK LLC Full time

    **Job description** **Job Description: Team Member at Woofpak** **Company Overview**:Woofpak is a premium provider of high-quality pet food, treats, and bakery products, dedicated to offering the best for pets. We specialize in gently cooked meal toppers, treats, and have gained recognition for our fresh bakery items. Our commitment to delivering...

  • Key Holder

    1 week ago

    Irvine, United States Ann Inc. LOFT Full time

    PAY TRANSPARENCY $17-$18 POSITION OVERVIEW Embraces our diverse, inclusive culture and sets an example through their behaviors, serving as a role model and leading all activities related to providing exceptional Customer service. Operates as the Manager on Duty (MOD) in the absence of another Manager, communicating clear action plans that optimize results,...

  • Key Holder/part-time Manager

    2 weeks ago

    Irvine, United States Ann Inc. LOFT Full time

    **APPLY ON OUR WEBSITE** **CALIFORNIA PAY INFORMATION** **ABOUT US** LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.Here at LOFT, we're busy styling the...

  • Key Holder

    4 weeks ago

    Irvine, United States Checkered Flag Lux Express Car Wash Full time

    At Checkered Flag, located in Irvine, CA, we strive for excellence in every aspect of our operations. We are open 7am-7pm daily. Your skills and dedication play a crucial role in maintaining the high standards we've set for ourselves. We're confident that your contribution will be an invaluable part of our success. Our success is a collective effort, and we...

  • Pt Key Holder

    3 weeks ago

    Irvine, United States LOFT Full time

    **About us**: LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists...

  • Olukai Planner of Dtc

    3 weeks ago

    Irvine, United States OluKai-Kaenon-melin-Roark Full time

    At OluKai, we build premium products for the ocean lifestyle. Our footwear is created using the highest quality materials and crafted into beautiful, functional and incredibly comfortable designs that reflect the spirit of the ocean lifestyle we all enjoy. We are committed to creating quality products for our customers while leaving the smallest footprint...

  • Director, Ip Legal Affairs

    2 weeks ago

    Irvine, United States Skyworks Full time

    If you are looking for a challenging and exciting career in the world of technology, then look no further. Skyworks is an innovator of high-performance analog semiconductors whose solutions are powering the wireless networking revolution. Through our broad technology expertise and one of the most extensive product portfolios in the industry, we are...

  • Global Alliance Manager, Media

    6 days ago

    Irvine, United States Amazon Web Services, Inc. Full time

    AWS for Media & Entertainment, Games and Sports (MEGS) brings together services from AWS and AWS partners, built specifically for creators, rights holders, producers, broadcasters, and distributors to transform the industry. Our technology partners are at the forefront of how AWS delivers value to our customers and are a key part of our growth strategy in...

  • x6 Senior ServiceNow Developers/Consultants Needed

    3 weeks ago

    Irvine, United States Aretiforce Full time

    ??????x6 Senior ServiceNow Developers/Consultants Needed - URGENT - OFFICES IN VIRGINIA/RICHMOND/NEWYORK - Full Remote - Must be a US CITZEN/Greencard Holder at Aretiforce?????? Aretiforce have exclusively partnered with a rapidly growing SERIES-funded tech company who are seeking x6 Senior ServiceNow Developers to join a dynamic team. My client are...