Banquet Servers

4 weeks ago

Pittsburgh, United States Duquesne Club Full time
Job DescriptionJob DescriptionCelebrating over 150 years of excellence, the Duquesne Club is one of the most recognized private city clubs around the U.S. and Internationally. The Duquesne Club boasts an atmosphere that warmly embraces every member with a smile and eye contact. We prioritize professionalism, friendliness, engagement, and helpfulness at all times to ensure a memorable experience for members/guests.

As a Banquet Server, you will service members and guests according to rules of service established by the Club and following the Club’s etiquette standards. One will perform various side work necessary for the event, deliver orders promptly and efficiently, and address any member inquiries or concerns. One will assist in making the dining experience a positive, memorable experience while collaborating with the service staff/management to ensure smooth operations and maintain high standards of cleanliness and service. Team work is essential for success.

Your responsibilities as a Banquet Server includes:

  • Serving members and guests according to Club service standards.
  • Reports to the designated location and receives work assignments from management.
  • Inspects dining rooms before guest arrival to ensure proper setup.
  • Utilizing the order-taking method according to Duquesne Club Standards.
  • Assist guests with menu inquiries.
  • Having knowledge of course timing and appropriate service techniques.
  • Removing and transporting food items/plates from the kitchen/pantry to the dining area.
  • Perform closing procedures.
  • Address any complaints promptly with management.
  • Ensuring all safety measures are in place and follow workers compensation guidelines.
  • Attending Club meetings/training as assigned.
  • Observing grooming and personal hygiene standards.
  • Being respectful of other employees and assisting when requested.
  • May be required to perform any related duty as directed by management.

Special qualifications for this role include:

  • Self-motivation to work independently and unsupervised.
  • Knowledge of fine dining procedures, etiquette, social customs, POS systems
  • Ability to serve multiple tables/groups simultaneously.
  • Physical strength and capability to carry a tray elevated at shoulder level weighing an average of 35lbs. (to a maximum of ten dinners). Physical ability to stand/walk for the entire shift, as well as bend, stoop, climb and reach.
  • Excellent coordination and manual dexterity.
  • Ability to follow directions and organizational skills to work rapidly when busy.
  • A willingness to actively listen and respond to requests professionally.
  • Commitment to adhering to Club policies and procedures.
  • Strong verbal and written communication skills, with the ability to interact professionally with guests and colleagues.

Preferred Qualifications:

  • Previous experience as a server at an upscale dining establishment.

If you possess the necessary qualifications and are eager to contribute to our team, we invite you to join us in creating exceptional experiences for our members and guests.

The Duquesne Club has one of the best benefit packages in the city of Pittsburgh. Eligible full time employees receive medical insurance paying a competitive co-premium payroll deduction. The Club also has a generous Health Reimbursement Account and offers a Flexible Spending Account. Other benefits are paid for by the Club and include vision, dental, short term disability, long term disability, life insurance, paid time off and more. We offer a 401K with an annual fixed contribution and a match. We also offer an Employee Assistance Program and partner with a local gym in the city for employees to receive a discounted rate. Colonial Life offers supplement insurance packages, and we also offer Pet Insurance. Dine in the employee cafeteria where employees pay $2 for a delicious lunch with a variety of items. Please note that the Duquesne Club, from time to time, reviews and revises its benefit programs and it reserves the right at any time to change or discontinue them.

The Club is a conservative environment. No visible tattoos or facial piercings. Men must have hair cut to collar and ladies must have hair tied back.


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