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Customer Service Representative

2 months ago

Philadelphia, United States Global Hub Full time
Job DescriptionJob Description

We are seeking dynamic Customer Service Representatives to join our team in Philadelphia. As a key member of our customer support team, you will have the opportunity to work with a vast range of clients across various industries, including the exciting world of events and music.

Key Responsibilities:

  • Handling inbound and outbound calls from clients and customers
  • Providing exceptional customer service and support
  • Resolving inquiries and complaints in a timely and efficient manner
  • Assisting with event planning and coordination
  • Contributing to process improvement and customer satisfaction initiatives

Qualifications:

  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Ability to multitask and prioritize tasks effectively
  • Knowledge of the event and music industry is a plus
  • Experience in customer service or a related field is preferred but not required

Benefits:

  • Competitive salary and benefits package
  • Flexible work schedules, including full-time and part-time options
  • Opportunities for professional growth and development
  • Supportive and collaborative work environment

If you are a dedicated and customer-oriented individual who enjoys working in a fast-paced and exciting industry, we encourage you to apply.