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Customer Service Bank

2 months ago

Hooksett, United States New Hampshire Mutual Bancorp Full time
Job DescriptionJob DescriptionMerrimack County Savings Bank (The Merrimack) is seeking a motivated and experienced banking professional to join our award-winning customer service banking team as a Universal Banker (Customer Service Bank & Branch Representative) at our Hooksett, NH branch.
We offer a competitive salary along with a comprehensive benefit package including medical, dental, vision, 401K (with Company match), pension plan, paid time off, tuition reimbursement, professional development and the opportunity to work with a great team

Starting salary begins at $18.25 per hour and is negotiable based on level of experience

JOB REQUIREMENTS/DESIRED EXPERIENCE:
  • High school diploma or GED
  • Minimum one year experience in customer service and/or cash handling role
  • Experience utilizing software applications to perform customer service duties
  • Strong interpersonal and organizational skills
  • Must be able to work rotating Saturdays
  • Ability to travel between offices as required
  • Prior bank teller transaction knowledge a plus but not required

PRIMARY RESPONSIBILITIES:

  • Maintains a working knowledge of banking products and services while promoting them to the customer
  • Demonstrates openness and willingness to switch between the teller and customer service positions as the needs arise
  • Complete individual and business account deposit/withdrawal transactions, account opening and maintenance activities including checking, savings and time deposits
  • Provide a professional customer service experience while obtaining new business opportunity referrals through needs based inquiry
  • Responds to questions and resolve problems or concerns for customers effectively and efficiently


We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve

We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you

New Hampshire Mutual Bancorp and its affiliates are an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disability.