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Automotive Service Writer/Manager

3 months ago

Hooksett, United States Motovated Auto Repair Llc Full time
Job Summary
Our high-volume automotive repair facility is seeking a full-time Automotive Service Writer/Manager to oversee day to day operations.

The ideal candidate for this position should have a track record of successful management positions with at least three years of experience in the automotive industry, and a strong desire to succeed with integrity.

You will oversee daily operations and assist sales in setting big but realistic goals. We offer a competitive base salary.  If you have automotive service and management experience with excellent communication skills, apply today
 
Responsibilities 
  • Interact with customers, listen to their questions and concerns and provide timely responses.
  • Educate clients about the company’s products, services and offers.
  • Schedule appointments, take orders, monitor service progress, calculate charges, order parts and process payments.
  • Record customer details and transactions.
  • Being the liaison between customers and automotive technicians
  • Oversee daily operations, remedy customer complaints promptly, and ensure customer satisfaction 
Qualifications
  • Three or more years of experience in Service Writer/Advisor or Manager with strong automotive knowledge of parts and service
  • Knowledge of the automotive industry and trends
  • Must be highly organized and multi-task efficiently
  • Possess a state-issued driver’s license and acceptable driving record to operate vehicles
  • Must have good computer and grammar skills
  • Strong communication skills; a track record of leadership and being a team player