Property Management Manager

1 month ago

Miami Beach, United States Luxury Rentals Full time
Job DescriptionJob DescriptionSalary: $60,000

Job Overview

Luxury Rentals Miami Beach is a leading luxury vacation rental company in Miami. We match impeccable service with a diverse portfolio of luxury properties for our guests to choose from. With over 10 years of experience, we are passionate about all things travel and hospitality.

 

We are looking for a Head of Property Management to organize and oversee Luxury Rentals Miami Beach's operations departments, housekeeping, maintenance, and property management. This prime candidate will be the one to ensure that the business in these departments is well-coordinated and productive by managing all procedures while coaching its managers. The area of responsibility for this role is extensive and requires thorough knowledge of the various LRMB processes. The ideal candidate must be competent and able to plan many kinds of operational needs. We are looking for an excellent leader who can discover the most efficient ways to run our business.

 

The right candidate will be ready to mentor the LRMB team in these departments, find ways to increase residence quality, and implement best practices across all levels throughout every department. This role may include staff management and LRMB manager supervision to improve department and overall company performance.

 

Responsibilities and Duties

 

  • Create a daily, weekly, and monthly strategy for property management
  • Oversee monthly billing for property management
  • Oversee all scheduling
  • Ensure a streamlined vendor list is organized and vetted
  • Proper Lic and insurance is retained before scheduling.
  • Create new revenue generation streams
  • Seek new technology when needed to streamline
  • Implement new best practices as they arise or update the existing best practices. 
  • Manage the company platforms and be the key knowledge keeper for the department 
  • Manage all platform integrations for the company's needs and organization. 
  • Maintains daily progress reports of all departments
  • Assures department employees' training, job evaluations, and discipline are executed as per the LRMB onboarding schedule.  
  • Responsible for interviewing, hiring, and ensure full training completion for all department employees. 
  • Maintains departmental results by coaching, counseling, and disciplining when needed. 
  • Ensures all billing for all department is scheduled in a reasonable timeframe and expense tracking is adequately kept on the right platform. 
  • Assist in the creation of handbooks and SOP for PM department. 
  • Creation of detailed expense reports for PM department
  • Make sure that LRMB residences comply with local building and safety codes.
  • Responsible for directing Property Management,
  • Keeping the interior and exterior of the residences looking clean and presentable after all jobs. 
  • Ability to collaborate effectively at all levels and functions within the company, deal directly with requests from property managers for maintenance services and emergencies in all LRMB residences. 
  • Ensure and maintain all residences with a complete inventory, with inventory counts and completion done on an ongoing basis. 
  • Maintain the health of the residences in five Star Conditions.
  • Oversee the performance of the residence's detailed inventory and updates the inventory as needed.
  • Oversee and research/locate any items for damage claims
  • Enter all owner invoices in the PMS after purchasing items for the resident Owners. 
  • Guests’ deposits – Oversee the deposit claim from beginning to end.
  • Communicating with owners when necessary.
  • Oversee and ensure all inspections are done and scheduled appropriately through the H/K manager. 
  • Ensure all third-party housekeepers are vetted and following all LRMB guidelines and provisions to clean the LRMB residences. 
  • And any other duties needed to help fulfill our Mission and abide by our Organization’s Values.

 

Skills & Qualifications

  • Experience in management, operations, and leadership.
  • Understanding general finance and budgeting, including financial management and cash-flow management.
  • Ability to build consensus and relationships among managers, partners, and employees.
  • Excellent communication skills.
  • Ability to communicate with others effectively
  • Ability to maintain good working relationships with all LRMB owners, Hotel Properties & Agents
  • Ability to work with details and time-sensitive issues.
  • Good decision-making skills and response to high-pressure situations
  • Must speak Spanish.

 

Ideal candidate will have:

  • Managerial and leadership experience
  • Good with numbers and Ability to analyze
  • Quick thinker
  • Proactive, not reactive mindset
  • Approachable no matter the situation at hand
  • Professional and communitive
  • Strategic & Business Planning expertise
  • Speak Spanish

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