Director of Retail Operations

2 months ago

Billings Metropolitan Area, United States Accel Entertainment Gaming Full time
Job DescriptionJob Description

ABOUT GRIZZLY HOSPITALITY 

Grizzly Hospitality (Grizzly) is a subsidiary of Accel Entertainment, the largest Gaming Terminal Operator in the country. Accel Entertainment is also the parent company of Century Gaming At Grizzly we specialize in operating retail gaming establishments across Montana. Our mission is to be an innovative industry leader in gaming, so that all other third-party partner operators with Century Gaming Technologies can gain from what we prove are successful and profitable procedures. Friendly, responsive, and respectful customer service and a deep knowledge of our gaming product is what we strive for each and every day.

SUMMARY 

The Director of Operations is a key leadership role within an organization responsible for overseeing and coordinating the daily operational activities to ensure efficiency, productivity, and profitability. Their duties typically include managing personnel, optimizing processes, setting, and achieving operational goals, overseeing budgets and financial performance, implementing policies and procedures, and collaborating with other departments to ensure smooth workflow and alignment with organizational objectives. In essence, they act as a bridge between the strategic vision of the company and its day-to-day execution, striving to enhance performance and drive continuous improvement across all operational functions.  This position is a unique opportunity as a game changer in the long term success of the organization.  

DUTIES AND RESPONSIBILITIES 

  • Lead the opening of 5-6 retail operations on an annual basis over the next 5 years, locations to include food, beverage, and gaming  

  • Negotiate contracts for purchase of locations as the retail operations grow 

  • Successfully run a growing multi-unit operation in the food, beverage, and gaming space  

  • Monitor key performance indicators (KPIs) and operational metrics to track performance, identify areas for improvement, and drive continuous improvement efforts 

  • Develop and implement strategic plans and initiatives to optimize operational efficiency, improve performance, and achieve organizational goals 

  • Allocate and manage all resources, including personnel, budget, and equipment, to support operational activities and initiatives, and ensuring efficient use of resources 

  • Navigate the Gaming Industry limitations and laws for the state of Montana in relation to the opening of casino retail operations  

  • Provide leadership, guidance, and support to operational teams, fostering a culture of collaboration, accountability, and continuous learning 

  • Identify potential risks and vulnerabilities in operational processes and systems, developing risk mitigation strategies, and ensuring compliance with regulations and standards; communicate with internal and external stakeholders, including senior management, department heads, and clients, to provide updates on operational performance, address concerns, and solicit feedback 

  • Stay attuned to market trends, sharing strategic insights with teams, leadership, and stakeholders 

QUALIFICATIONS 

  • 10+ years of relevant experience managing across multiple retail locations at once, with a strong operations background 

  • Based in or around Billings, MT 

  • Extensive Food, Beverage, and Gaming experience, listed by order of preference  

  • Successful record running multi-unit organization with both sales and operational responsibility 

  • Experience building, implementing, and iterating on new processes from the ground up 

  • Demonstrate exceptional leadership ability, team management and interpersonal skills 

  • Ability to travel up to 50% travel required in the state of Montana  

  • Ability to prepare and present advanced reports and business correspondence; excellent written and verbal communication skills 

The above is intended to describe the general content of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 

Powered by JazzHR

DgOkZ7kf6Y

  • Director of Retail Operations Manager

    5 days ago

    Billings, Montana, United States Accel Entertainment Gaming Full time

    Job DescriptionAbout Accel Entertainment GamingAccel Entertainment Gaming is a leading gaming terminal operator in the country, with a subsidiary called Grizzly Hospitality. Our mission is to be an innovative industry leader in gaming, providing successful and profitable procedures for our partners.Job SummaryThe Director of Retail Operations is a key...

  • Cricket Wireless Retail Store Manager

    3 months ago

    Billings Metropolitan Area, United States Wireless Revolution LLC Full time

    Job DescriptionJob DescriptionWant to join a dynamic wireless company where your ideas and talents really matter?At Wireless Revolution, we work hard and have a great time doing it. We're looking for smart and driven people who want to make a difference. We offer our team members a competitive compensation plan with unlimited earning potential. Were a...

  • Assistant Community Director

    1 month ago

    Billings Metropolitan Area, United States Axis Residential, LLC Full time

    Job DescriptionJob DescriptionWho We Are: Axis Residential is a forward-thinking, property management organization, part of Inland Group ­– a vertically integrated real estate developer, contractor, and owner of multifamily housing communities based in Spokane, WA. Collectively, we have set ourselves apart as an industry leader who genuinely cares for the...

  • Cricket Wireless Retail Sales Consultant

    3 months ago

    Billings Metropolitan Area, United States Wireless Revolution LLC Full time

    Job DescriptionJob DescriptionWant to join a dynamic wireless company where your ideas and talents really matter?At Cricket Wireless by Wireless Revolution, we work hard and have a great time doing it. We're looking for smart and driven people who want to make a difference. We offer our team members a competitive compensation plan with unlimited earning...

  • Cricket Wireless Retail Sales Consultant

    3 months ago

    Billings Metropolitan Area, United States Wireless Revolution LLC Full time

    Job DescriptionJob DescriptionWant to join a dynamic wireless company where your ideas and talents really matter?At Cricket Wireless by Wireless Revolution, we work hard and have a great time doing it. We're looking for smart and driven people who want to make a difference. We offer our team members a competitive compensation plan with unlimited earning...

  • Funeral Director

    4 days ago

    Billings Metropolitan Area, United States Michelotti-Sawyers Mortuary Full time

    Job DescriptionJob DescriptionOverviewWe are seeking a compassionate and experienced Funeral Director to join our team. The ideal candidate will be responsible for coordinating and directing funeral services, co-managing daily operations, community involvement, and providing exceptional care to our clients and their families.The position will have the full...

  • Gaming and Retail Operations Leader

    5 days ago

    Billings, Montana, United States Accel Entertainment Gaming Full time

    Job DescriptionAbout Accel Entertainment GamingAccel Entertainment Gaming is a leading gaming terminal operator in the country, with a subsidiary company, Grizzly Hospitality, specializing in operating retail gaming establishments across Montana. Our mission is to be an innovative industry leader in gaming, providing a unique and engaging experience for our...

  • Director of Safety

    4 weeks ago

    Billings Metropolitan Area, United States Billings Flying Service Full time

    Job DescriptionJob Description SUMMARYThe Director of Safety monitors all aspects of the safety system and acts with the authority of the Accountable Executive in all matters regarding safety, and as such, can designate any delegated resources to accomplish Billings Flying Service’s stated safety objectives. The Director of Safety is responsible for...

  • Director of Safety

    1 month ago

    Billings Metropolitan Area, United States Billings Flying Service Full time

    Job DescriptionJob Description SUMMARYThe Director of Safety monitors all aspects of the safety system and acts with the authority of the Accountable Executive in all matters regarding safety, and as such, can designate any delegated resources to accomplish Billings Flying Service’s stated safety objectives. The Director of Safety is responsible for...

  • Plate Picker

    3 months ago

    Billings Metropolitan Area, United States Truss Craft of Montana LLC Full time

    Job DescriptionJob DescriptionTruss Craft of Montana, a Mead Lumber Company, founded in 1910, is 100% Employee Owned, and listed in the Lumber Building Materials Journal as the 18 largest Pro Contractor lumber/building materials retailer in the country. Mead operates 52 Lumber Yard, Retail, Truss Plant, and Component locations across nine Midwestern states....

  • Fleet Operations Manager

    1 month ago

    Billings Metropolitan Area, United States Coca-Cola Bottling Company High Country Full time

    Job DescriptionJob DescriptionDescription:Coca-Cola, with its many brands, has been recognized and enjoyed by people around the world for over a century. Founded in 1956, Coca-Cola Bottling Company High Country is a family owned, regional Bottler serving portions of Colorado, Minnesota, Montana, North Dakota, South Dakota, Utah, and Wyoming.Every day we...

  • Parts Counter Person

    3 months ago

    Billings Metropolitan Area, United States Subaru of Billings Full time

    Job DescriptionJob DescriptionSalary: DOEJob Description:A New Car Dealership is seeking a Parts Counter Person. Are you a person who enjoys helping other people and a team player? If you are friendly and outgoing and quick to learn, it could be a great opportunity to become a team player in our parts department. As a parts salesperson, you will work as a...

  • Parts Counter Person

    3 months ago

    Billings Metropolitan Area, United States Subaru of Billings Full time

    Job DescriptionJob DescriptionSalary: DOEJob Description:A New Car Dealership is seeking a Parts Counter Person. Are you a person who enjoys helping other people and a team player? If you are friendly and outgoing and quick to learn, it could be a great opportunity to become a team player in our parts department. As a parts salesperson, you will work as a...

  • Food Service Worker

    3 months ago

    Billings Metropolitan Area, United States Forefront Healthcare & Culinary Services Full time

    Job DescriptionJob DescriptionCompany DescriptionForefront Healthcare is unique, experienced, and specialized in serving the continuum of care. With finely tailored, high-quality culinary and support services, Forefront helps its partners elevate the patient and resident experience.Job DescriptionCome make a difference and join the Forefront Healthcare...

  • Food Service Worker

    7 days ago

    Billings Metropolitan Area, United States Forefront Healthcare & Culinary Services Full time

    Job DescriptionJob DescriptionCompany DescriptionForefront Healthcare is unique, experienced, and specialized in serving the continuum of care. With finely tailored, high-quality culinary and support services, Forefront helps its partners elevate the patient and resident experience.Job DescriptionCome make a difference and join the Forefront Healthcare...

  • Branch Operations Coordinator Billings Downtown

    2 months ago

    Billings Metropolitan Area, United States Quality Talent Group Full time

    Job DescriptionJob DescriptionWhy Wells Fargo:Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services...

  • Retail Sales Representative

    3 days ago

    Nashville Metropolitan Area, United States IDT Full time

    About the Opportunity:We are seeking a highly motivated and experienced sales professional to join our team as a Retail Sales Specialist. As a key member of our sales team, you will be responsible for driving the growth of our retail business in the Los Angeles area.Key Responsibilities:Develop and execute a sales strategy to increase the reach of our retail...

  • Retail Operations Leader

    2 weeks ago

    Billings, Montana, United States Daily Thread Full time

    Job OverviewThe Store Manager plays a crucial role in managing the daily operations of the retail establishment, focusing on the development and execution of effective sales strategies to enhance revenue while ensuring an exceptional customer experience. This position involves leading the store team and aligning staff with the company's core values and...

  • Retail Operations Leader

    2 weeks ago

    Billings, Montana, United States Daily Thread Full time

    Position OverviewThe Store Management Executive is tasked with directing the overall functionality of the retail establishment, formulating and executing a sales strategy to optimize revenue, while ensuring a delightful and positive shopping experience for all patrons. This role involves managing the store personnel and fostering alignment with our corporate...

  • Retail Operations Manager

    1 week ago

    Billings, Montana, United States Daily Thread Full time

    Job OverviewThe Store Leadership Specialist is tasked with managing the overall functionality of the retail establishment, devising and executing a sales strategy aimed at maximizing revenue, while ensuring a delightful and positive shopping experience for all patrons. This role includes guiding the store team and fostering alignment with our corporate...