Ays Operator

2 weeks ago

Schaumburg, United States Marriott Schaumburg Full time
Job DescriptionJob Description

We are hiring a Guest Service Agent/AYS Operator to join our wonderful team. This is a guest service role within the front office operations.


The AYS Operator shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Hotel's Culture. Primarily responsible for responding to incoming calls in a timely and friendly manner and directing callers to appropriate destinations. She/he often provides the first point of contact for guests and is responsible for creating an excellent first impression. Expedite all guest requests to pertaining departments in a timely and professional manner. Obtain the necessary information and transfer calls to the correct extension.



Compensation:

$17

Responsibilities:
  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
  • Maintain complete knowledge of correct maintenance and use of equipment.
  • Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
  • Maintain positive guest relations at all times.
  • Answer incoming telephone calls.
  • Obtain the necessary information and transfer calls to the correct extension.
  • Respond to guest inquiries and requests to resolve issues via telephone in a timely, friendly, and efficient manner.
  • Assists with the maintenance of directories.
  • Retrieve messages and communicate the content to guests and departments.
Qualifications:
  • High school diploma or equivalent required, and college degree preferred.
  • Front Desk or Reservations experience preferred.
  • Ability to effectively deal with internal and external customers.
About Company

Marriott Schaumburg is located in the northwest suburbs of Chicago and boasts easy access to the highway for quick drives to downtown Chicago or O'Hare International Airport. Discover the shops at Woodfield Mall or LegoLand, both one mile from our hotel. After a productive day at Schaumburg Convention Center, unwind at TopGolf Chicago or continue your work at our hotel.

  • AI Ops Engineer I

    2 months ago

    Schaumburg, Illinois, United States Zurich Insurance Company Ltd. Full time

    Zurich North America is currently hiring an AI Ops Engineer and this person will work in a hybrid schedule at our Schaumburg, IL North America Headquarters. This person will report to the AVP, Machine Learning Operations within the Chief Data Office. Responsibilities:Participate in deployment of Generative AI Platform Capabilities Responsible for AI model...

  • Guest Service Agent

    3 months ago

    Schaumburg, United States Marriott Schaumburg Full time

    We are hiring a Guest Service Agent/AYS Operator to join our wonderful team. This is a guest service role within the front office operations.The AYS Operator shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Hotel's Culture. Primarily responsible for responding to...

  • Analyst, Operations Excellence

    3 days ago

    Schaumburg, United States Motorola Solutions Full time

    Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every...

  • Security Operations Technician

    3 months ago

    Schaumburg, United States Motorola Solutions Full time

    Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every...

  • Senior Software Engineer

    3 weeks ago

    Schaumburg, United States TackleAI Full time

    Are you passionate about developing cutting-edge AI solutions using .NET technologies? Do you have extensive experience in designing, coding, testing, and deploying scalable and reliable software systems? You might be the perfect fit for our senior .NET Software Engineer job opportunity!TackleAI is a Chicagoland start-up software company established to...

  • Senior Software Engineer

    3 weeks ago

    Schaumburg, United States TackleAI Full time

    Are you passionate about developing cutting-edge AI solutions using .NET technologies? Do you have extensive experience in designing, coding, testing, and deploying scalable and reliable software systems? You might be the perfect fit for our senior .NET Software Engineer job opportunity!TackleAI is a Chicagoland start-up software company established to...

  • Senior .NET Developer

    3 months ago

    Schaumburg, United States Tackle AI Full time

    Job DescriptionJob DescriptionAre you passionate about developing cutting-edge AI solutions using .NET technologies? Do you have extensive experience in designing, coding, testing, and deploying scalable and reliable software systems? You might be the perfect fit for our senior .NET Software Engineer job opportunity! TackleAI is a Chicagoland start-up...

  • Senior Machine Learning Engineer

    3 months ago

    Schaumburg, United States Tackle AI Full time

    Job DescriptionJob DescriptionAre you passionate about developing cutting-edge AI solutions? Do you have extensive experience in designing, coding, testing, and deploying scalable and reliable software systems? You might be the perfect fit for our Machine Learning Engineer job opportunity! TackleAI is a Chicagoland start-up software company established to...

  • Guest Service Representative

    1 week ago

    Schaumburg, Illinois, United States Marriott Schaumburg Full time

    Job Summary: We are seeking a highly skilled Guest Service Agent/AYS Operator to join our team at Marriott Schaumburg. As a key member of our front office operations, you will be responsible for providing exceptional service to both internal and external guests.Key Responsibilities:Respond to Incoming Calls: Answer and direct calls to appropriate...

  • Customer Service Representative

    1 week ago

    Schaumburg, Illinois, United States Marriott Schaumburg Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent/AYS Operator to join our team at Marriott Schaumburg. This role is responsible for providing exceptional service to internal and external guests, ensuring a positive experience from initial contact to departure.The ideal candidate will possess excellent communication skills,...

  • Customer Service Representative

    1 week ago

    Schaumburg, Illinois, United States Marriott Schaumburg Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent/AYS Operator to join our team at Marriott Schaumburg. This role is responsible for providing exceptional service to internal and external guests, ensuring a positive experience from initial contact to departure.The ideal candidate will possess excellent communication skills,...

  • Sr Data Scientist

    2 months ago

    Schaumburg, Illinois, United States Zurich Insurance Company Ltd. Full time

    Zurich North America is looking for a Senior Data Scientist, Deep Learning to join our growing Data & Analytics Team. This position will be based out of our North American Headquarters in Schaumburg, Illinois in a hybrid schedule. You will join a team that uses that uses a combination of machine learning, deep learning, and statistical analysis to solve our...

  • Senior Solutions Architect

    2 weeks ago

    Schaumburg, Illinois, United States Zurich NA Full time

    Position: Senior Solutions ArchitectZurich North America is seeking a Senior Solutions Architect to join our Advanced Technology & Enterprise Solutions team. This role will operate in a hybrid work environment and report directly to the Technical Director of Enterprise Architecture.Role Overview:The Senior Solutions Architect is a pivotal position that...

  • Senior Business Technology Consultant

    2 weeks ago

    Schaumburg, Illinois, United States Zurich Insurance Company Ltd. Full time

    Position Overview:Zurich Insurance Company Ltd. is seeking a Senior Business Technology Consultant to join our Advanced Technology & Enterprise Solutions team. This role will operate on a hybrid work model, allowing for flexibility in the work environment.Key Responsibilities:In this capacity, you will:Establish robust partnerships with organizational...

  • SOC Analyst

    2 months ago

    Schaumburg, Illinois, United States Motorola Solutions Full time

    Company OverviewAt Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part...

  • Manufacturing Automation Process Controls Engineer

    1 month ago

    Schaumburg, United States Motorola Solutions Full time

    Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across...

  • Manufacturing Automation Process Controls Engineer

    1 month ago

    Schaumburg, Illinois, United States Motorola Solutions Full time

    Company OverviewAt Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part...

  • ServiceNow Solutions Architect

    3 weeks ago

    Schaumburg, Illinois, United States Motorola Solutions Full time

    Company OverviewAt Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part...

  • Senior RF Design Engineer

    3 weeks ago

    Schaumburg, Illinois, United States Motorola Solutions Full time

    Company OverviewAt Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part...

  • Inside Territory Sales Representative

    1 month ago

    Schaumburg, Illinois, United States Motorola Solutions Full time

    Company OverviewAt Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part...