Hospitality & Safety Specialist

2 months ago

Indianapolis, United States Adult & Child Health Full time
Job DescriptionJob DescriptionDescription:

Adult & Child Health is a growing 501c (3) not-for-profit integrated healthcare organization based in Indianapolis servicing multiple locations. A&C is committed to a diverse and inclusive workforce. We offer flexibility, generous PTO (starting at 4 weeks), an immediately vested 401K, competitive benefits, career growth, staff development dollars, student loan reimbursement and/or student loan forgiveness program, clinical supervision hours, sponsorship, and much more


The Company: At Adult & Child Health we have a welcoming and energetic environment that encourages collaboration, diversity, and innovation across our organization. This environment gives our staff the opportunity to enhance current skills and build new capabilities, while providing excellent care for our clients and employees. Adult & Child Health is an integrated healthcare provider in Central Indiana. We are a Certified Community Behavioral Health Center and a Federally Qualified Health Center look alike; we strive to provide the best in healthcare services. Providing high-quality, affordable care including primary care, behavioral health services, substance abuse treatment, mobile crisis response, community-based services, homeless outreach, school-based treatment, and more.


About this role: The Hospitality & Safety Specialist works to ensure the well-being of the organization by providing optimal customer service and working to uphold and support Adult & Child's commitment to diversity and inclusion by actively demonstrating appropriate cultural awareness, respect, and sensitivity to all. The Hospitality & Safety Specialist also works to ensure the safety of the organization by performing threat assessments and performing all assigned duties all while functioning in accordance with Adult & Child Health's Guidelines and within their own professional code of ethics.


The Location and hours: A&C is based in Central Indiana. For this position, we service the following counties: Marion, Johnson. Core working hours for Adult and Child Health are 8:00 am - 5:00 pm M- F.


Responsibilities include but not limited to:

  • Contribute to ensure optimal level of customer service and care.
  • Responds and intervenes, as necessary to any unsafe acts or processes that may create an unsafe environment for clients’ therapeutic transformation and/or for staff work conditions.
  • Continually assesses and positively supports staff, client and visitors’ perception of safety, sense of significance, and feeling of being respected and connected to others.
  • Participates as an active member of the treatment team by facilitating initial and ongoing interactions that will insure A&C treatment facilities are a safe haven for therapeutic transformation.
  • Greets all promptly, pleasantly, and with courtesy.
  • When necessary and appropriate, implements crisis prevention and management techniques with clients through the use of authorized de-escalation techniques and with the purpose of returning the client to a calm, rational state.
  • Provides clients and visitors with assistance, direction, and information.
  • Manage communication with clients and helps to ensure a safe working environment for all staff, clients and visitors.


Requirements:
  • Must possess at least a high school diploma or GED, Bachelor’s Degree preferred
  • Preferred experience with diverse populations across the lifespan and cultural awareness
  • Must be customer service-oriented and demonstrate strong interpersonal skills.
  • Crisis intervention experience is strongly preferred

Some Key Benefits to Highlight:

  • We also offer staff development dollars for every employee.
  • We offer H1B sponsorship for therapists.
  • We have an immediately vested 401k
  • Our DEIB Commission supports and encourages our taskforces such as Black Culture Awareness, DEIB Committees, HOPE, LGBTQ+ and more to come.

How to Apply:

  • We want to know all about you so please send us your most updated resume. Cover letter is optional.
  • You can apply here or directly on our website at www.adultandchild.org go to our careers page and apply for the job(s) that you.

Learn more about Adult & Child Health and our mission HERE or check out our Facebook , LinkedIn , Twitter and YouTube pages.


Our commitment to Diversity, Equity, Inclusion, and Belonging: A&C believes in people and the strength of diversity. We deeply respect the ideas, backgrounds, and lived experiences of those we serve to create safe, inclusive environments where everyone is welcome. We currently incorporate Diversity, Equity, Inclusion, and Belonging (DEIB) efforts in a variety of ways, including in onboarding and ongoing training of employees, through recruiting efforts, and embedded in the overall organizational culture.


A&C is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran, or any other status protected by law.

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