Current jobs related to Auto Claims Trainer - Elk Grove Village - First Chicago Insurance Company (FCIC)

  • Auto Claims Adjuster

    19 hours ago

    Greenwood Village, Colorado, United States National Guard Employment Network Full time

    Job Title: Field Auto AdjusterJoin National Guard Employment Network as a Field Auto Adjuster and play a crucial role in our Auto claims handling process. As a Field Auto Adjuster, you will be responsible for writing estimates directly at customer homes, repair shops, or tow yards.Key Responsibilities:Assess and finalize estimates for auto collision...

  • Auto Claims Adjuster

    6 days ago

    Greenwood Village, Colorado, United States National Guard Employment Network Full time

    Job Title: Field Auto AdjusterJoin National Guard Employment Network as a Field Auto Adjuster and play a crucial role in our Auto claims handling process. As a key member of our team, you will write estimates directly at customer homes, repair shops, or tow yards, interacting with customers and shops through face-to-face, virtual, and written...

  • Auto Liability Claims Adjuster

    5 days ago

    Downers Grove, Illinois, United States Kemper Full time

    Job SummaryKemper is seeking an experienced Auto Liability Claims Adjuster to join our team. As an Initial Solutions Adjuster, you will be responsible for handling claims involving unrepresented injured claimants, from start to finish.Key ResponsibilitiesBuild rapport with unrepresented claimants and analyze coverage to determine liability.Conduct thorough...

  • Auto Claim Representative Trainee

    4 months ago

    Downers Grove, United States Travelers Full time

    Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine...

  • Senior Liability Claims Specialist

    2 weeks ago

    Downers Grove, Illinois, United States CorVel Corporation Full time

    Job Summary:CorVel Corporation is seeking a highly skilled and experienced Senior Liability Claims Specialist to join our team. As a Senior Liability Claims Specialist, you will be responsible for managing complex and non-complex Auto and General Liability claims, working within company best practices to achieve the best possible outcomes for CorVel and our...

  • Auto Liability Adjuster

    4 weeks ago

    Downers Grove, United States Kemper Full time

    Location(s) P&C-Butterfield Road-Downers Grove-IL-AAC Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and...

  • Insurance Claims Representative

    2 months ago

    Silver Grove, United States Cincinnati Insurance Company, Inc. Full time

    Make a difference with a career in insurance Join our team as an Insurance Claims Representative and help protect families and businesses as they work to prevent or recover from a loss. Embrace challenges, develop your skills, and contribute to our continued success. Responsibilities: Complete thorough claim investigations Interview insureds, claimants, and...

  • Claims Supervisor

    3 weeks ago

    Downers Grove, Illinois, United States CorVel Corporation Full time

    Job SummaryCorVel Corporation is seeking a highly skilled and experienced Claims Supervisor to join our team. As a Claims Supervisor, you will be responsible for overseeing a team of claims professionals, ensuring that all quality, productivity, and customer service standards are met while adhering to company policies and procedures.Key...

  • Claims Field Representative

    2 weeks ago

    Silver Grove, Kentucky, United States Cincinnati Insurance Company, Inc. Full time

    About UsCincinnati Insurance Company, Inc. is a leading provider of insurance solutions, dedicated to delivering exceptional service and value to our customers. We are committed to building strong relationships with our independent agents and providing them with the tools and support they need to succeed.Job SummaryWe are seeking a highly skilled and...

  • Claims Management Specialist

    4 weeks ago

    Downers Grove, Illinois, United States CorVel Corporation Full time

    The Claims Analyst is responsible for overseeing straightforward, non-complex Medical Only workers' compensation claims as well as more intricate Lost Time claims. This role operates within the company's established best practices and under the limited authority delegated to achieve optimal outcomes, all while being directly supervised by a senior claims...

  • Claims Processing Specialist

    4 weeks ago

    Downers Grove, Illinois, United States CorVel Corporation Full time

    The Claims Analyst is responsible for overseeing straightforward, non-complex Medical Only workers' compensation claims, as well as more intricate Lost Time claims, ensuring adherence to company best practices and operating within designated authority limits. This role operates under the guidance of a senior claims professional, contributing to the...

  • Medical Only Claims Specialist

    4 months ago

    Downers Grove, United States CorVel Corporation Full time

    The Medical Only Claims Specialist manages non-complex and non-problematic, medical only claims and minor lost-time workers’ compensation claims under close supervision, supporting the goals of claims department and of CorVel. The positions is remote. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Receives claims, confirms policy coverage and...

  • Medical Only Claims Specialist

    1 month ago

    Downers Grove, United States CorVel Corporation Full time

    The Medical Only Claims Specialist manages non-complex and non-problematic, medical only claims and minor lost-time workers’ compensation claims under close supervision, supporting the goals of claims department and of CorVel. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Receives claims, confirms policy coverage and acknowledgement of the claim ...

  • Medical Only Claims Specialist

    1 month ago

    Downers Grove, United States CorVel Enterprise Comp, Inc. Full time

    Job DescriptionJob DescriptionThe Medical Only Claims Specialist manages non-complex and non-problematic, medical only claims and minor lost-time workers’ compensation claims under close supervision, supporting the goals of claims department and of CorVel.ESSENTIAL FUNCTIONS & RESPONSIBILITIES:Receives claims, confirms policy coverage and acknowledgement...

  • Medical Only Claims Specialist

    4 months ago

    Downers Grove, United States CorVel Enterprise Comp, Inc. Full time

    Job DescriptionJob DescriptionThe Medical Only Claims Specialist manages non-complex and non-problematic, medical only claims and minor lost-time workers’ compensation claims under close supervision, supporting the goals of claims department and of CorVel.The positions is remote.ESSENTIAL FUNCTIONS & RESPONSIBILITIES:Receives claims, confirms policy...

  • Facility Manager

    3 months ago

    Elk Grove Village, United States MC Machinery Systems, Inc. Full time

    Job DescriptionJob DescriptionMC Machinery Systems, Inc.Job Description Job Title: Facilities Manager Department: Administrative ServicesReports To: Director, HR and FacilitiesFLSA Status: E DESCRIPTION:The Facilities Manager is responsible for ensuring the safe, efficient, and smooth operation of MC Machinery Systems’ facilities. The position will...

  • Insurance Sales Representative

    2 weeks ago

    Greenwood Village, Colorado, United States Auto Club Services Inc Full time

    Job DescriptionJob Type: Full-timeExempt/Non-Exempt: HourlyJob Summary:We are seeking a highly motivated and results-driven Insurance Sales Agent to join our team at Auto Club Services Inc. As an Insurance Sales Agent, you will be responsible for generating new sales, retaining existing members, and growing our overall book of business through our multiple...

  • Insurance Staff Position

    4 months ago

    Elk Grove, United States Lorens Gandingco - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Elk Grove, CA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Lorens Gandingco - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto,...

  • Retail Supervisor

    4 weeks ago

    Elk Grove, United States Best Buy Full time

    **Retail Supervisor - Job Details** **Retail Supervisor** Share Job **Overview** Full Time Individual Contributor Store Associates The Retail Supervisor works closely with store leadership to train the store team. They drive exceptional customer service and meet business results by achieving revenue, margin, and operational targets. This role also deploys...

  • Night Stockroom Attendant

    4 months ago

    Downers Grove, United States Hawk Auto Parts Warehouse - Downers Grove Full time

    Job DescriptionJob DescriptionHawk Auto Group is a dynamic and rapidly growing automotive group with multiple dealership locations across Illinois. As a trusted name in the industry, we are committed to excellence in every aspect of our operations, from sales and service to customer satisfaction and community engagement. Our Downers Grove Warehouse is...

Auto Claims Trainer

4 months ago

Elk Grove Village, United States First Chicago Insurance Company (FCIC) Full time
Job DescriptionJob Description

At First Chicago Insurance Company, our employees are our biggest asset It is our mission to attract and retain intelligent, motivated, ethical employees who strive for excellence and growth, and to keep those employees happy and engaged. We provide the tools and the support our employees need to grow both professionally and personally. We encourage self-improvement and celebrate success by rewarding ideas and results. We realize the strength of teamwork and its ability to join individuals together and push and pull each other, with a synergy that can only be found in groups of good people sharing ideas. Join in on the excitement and become part of our thriving organization


We are seeking an experienced Auto Claims Trainer to join our team

The Claims Training Specialist will partner with Claims Management to identify the training needs for the Claims Department and implement programs to meet those needs. The Claims Training Specialist will be responsible for the design and implementation of a comprehensive training program for the Claims Department, to include onboarding and training of all new hires, as well as providing training updates to all Claims staff. The Claims Training Specialist must have a deep understanding of the Claim audience's learning needs and create relevant and engaging learning materials.


DUTIES & RESPONSIBILITIES:

  • New Hire Onboarding-Design and conduct orientation and onboarding sessions for new Claims Adjusters to familiarize them with the company, its culture, organizational structure, and core values. Provide an overview of the claims process and introduce them to relevant systems and tools.
  • Present training classes for new hires and current staff members relative to the department's training needs based on policies and procedures and compliance requirements.
  • Conduct one-on-one training/coaching sessions with new hires and current staff members to ensure that department metrics are met.
  • Conduct "needs analysis" to ensure the training is addressing opportunities identified through Audits, KPIs, DOI recommendations, and implementation of new tools and / or workflows.
  • Educate claims professionals on company policies, procedures, and guidelines for claims handling, including coverage and liability determination, investigation methods, documentation requirements, and regulatory compliance.
  • Provide hands-on training on the use of claims management software, databases, and other technical tools used in claims processing. Ensure that adjusters are proficient in utilizing these tools to efficiently handle claims.
  • Provide training on interpersonal skills, communication techniques, conflict resolution, empathy, and customer service excellence.
  • Keep claims adjusters updated on changes in insurance laws, regulations, and compliance requirements relevant to P&C claims handling.
  • Case Studies and Simulations: Develop case studies, scenarios, and role-playing exercises to simulate real-world claims scenarios and allow adjusters to practice their skills in a controlled environment. Provide constructive feedback and coaching to improve performance.
  • Create and update ancillary tools to assist in claims processing as well as, resolve inconsistencies between existing and updated processing guidelines.
  • Design and maintain training/coaching documentation in order to effectively evaluate Claims Staff's adherence of processing guidelines.
  • Review audit reports to identify learning and development issues. Escalate issues to Claims Management team.
  • Monitor, record and report all training functions, including tracking and reporting training classes, participants and special projects.
  • Provide feedback to management on policy and procedure improvements.
  • Responsible for sourcing and recommending the selection of external training partners as needed.
  • Maintain accurate and detailed training records and provide participants with feedback opportunities.
  • Promote teamwork, cooperation, and effective communication within the department and Company.
  • Develop and update claim library to ensure consistent communication to claim related staff. Maintain appropriate documentation related to knowledge management (e.g., SharePoint Sites), records of attendance, training materials, and any modifications made during the training process.
  • Maintain up to date knowledge of best practices and industry trends as it relates to areas of responsibility.
  • Handle other duties as assigned.

QUALIFICATIONS REQUIRED:

  • In-depth understanding on investigation of coverage, liability, and damages.
  • Minimum of three years of experience handling both property damage and injury claims.
  • Possess an operating knowledge of both Personal and Commercial Underwriting policies procedures and interactions with the Claims Department.
  • Strong proficiency with Microsoft Office applications to include: Word, Excel, and PowerPoint.
  • Experience with training platforms.
  • Prior experience with design and implementation of training programs.
  • Ability to work with all levels of the organization and build collaborative relationships.
  • Strong interpersonal, communication (verbal and written), and organizational skills.
  • Excellent negotiation, communication, written, organizational and interpersonal skills.

First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:

  • Competitive Salaries
  • Commitment to your Training & Development
  • Medical and Dental
  • Telemedicine Benefit
  • 401k with a generous company match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement Training Programs
  • Wellness Program
  • Fun company sponsored events
  • And so much more

Visit our company website at firstchicagoinsurance.com



Job Posted by ApplicantPro