Logistics Analyst, Inbound
1 week ago
In This Role
- Facilitate reporting for the Inbound Logistics team and recommend actions to address carrier performance challenges
- Develop and present carrier metrics and scorecards
- Partner with carriers to resolve delivery issues
- Create, update, and share shipment documentation for successful importation and US customs clearance
- Partner with the Warehouse Operations team to resolve inbound inventory variances and publish monthly metrics
- Collaborate with Supply Chain, Warehouse Operations, and other Four Hands teams to provide a predictable delivery experience
- Propose and implement process change resulting in improved internal and external customers experiences
- Identify cost saving opportunities and develop cost estimates
- Uphold the Core Values and be a valuable member of the Four Hands team
- Other duties as assigned by Management
The Ideal Person
- Minimum 2 years in international logistics or supply chain experience
- Bachelor’s Degree
- Experience working with freight forwarders, carriers, and customs brokers
- General knowledge of shipment documentation for importation and customs clearance
- Intermediate working knowledge of Microsoft Excel
- Analyzes and interprets data results and communicates findings to the team
- Ability to engage with internal stakeholders daily (Warehouse, Sales Ops, Supply Chain, Accounting)
- Strong problem-solving skills
- Excellent customer service and communication skills
- Experience with Six Sigma, Lean or other Process Improvement Methodologies
- Solid understanding of network optimization and analysis
- Knowledge of Microsoft BI or other Business Intelligence solutions
- Proven ability to use data to identity and implement process improvement opportunities
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