Customer Service Representative
1 month ago
Do you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, Health Plans, Inc. is the place for you. Join a team that values integrity, flexibility, loyalty, compassion and dedication—we can’t wait to meet you.
What we do
HPI is unique. A respected industry leader that’s been serving customers for over 40 years, we’re known for our innovation and growth. Our experience has given us our expertise, but our forward-thinking, entrepreneurial spirit has given us our strong reputation. As a third-party administrator, we offer a suite of health and benefit solutions to employers. By joining HPI, you’ll contribute to ideas that make a real difference for employers and employees nationwide. There isn’t a challenge we won’t accept and we’re looking for people who have a passion to take it on. Not just a job—a mission.
What you’ll do
We’re looking for positive and upbeat individuals who are looking to join an industry-leading organization during a time of exciting growth. The position provides an excellent opportunity to make a positive impact. Customer Service Representatives have an opportunity for growth within the organization by gaining exposure to all business areas.
In this role, you’ll also:
- Serve as a positive team member working toward a common company goal
- Meet department standards and expectations for quality and production
- Efficiently leverage tools and technology to support resolution of issues
- Work with partner departments to resolve customer issues
- Actively participate in and support the learning process
What you bring
- A High School Diploma or equivalent
- 1 – 2 years’ prior customer service using multiple computer systems
- The ability to work independently and as part of a team
- The ability to prioritize tasks, work within timeframes and meet deadlines, while being self-motivated, detailed and organized
- The capacity to recognize and maintain confidentiality
- The aptitude to communicate in a professional and pleasant manner
Why choose us?
- We offer our employees flexible work arrangements including remote and hybrid options
- We’re a people-first company and value giving back to our community. Ask us about our RISE Committee & and volunteer opportunities.
Benefits
We care about you and believe the greatest gift you can give yourself, your family, and the world is a healthy you We offer a comprehensive and competitive benefits package to help you lead a happy, healthy life. Check out some of the benefits we offer to our team:
- Medical, Dental and Vision Coverage
- Prescription Drug Coverage
- Fitness Reimbursement Benefit
- Tobacco Cessation Program
- Employee Assistance Program
- Flexible Spending Account & Health Savings Account
- 401(k) and Profit-Sharing Plan
- Quarterly Bonuses
- Generous Paid-Time Off
- Volunteer Days
- Education Assistance & Professional Development Opportunities
- ….and much much more
So, think you want to join the HPI team? We hope to hear from you
You can read more about us at hpitpa.com/about-us/careers/
EEO/AA/M/F/Vet/Disability Employer
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