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Night Audit

3 months ago

Phoenix, United States The Global Ambassador Hotel Full time
Job DescriptionJob Description

Why The Global Ambassador  

  • Competitive rates  

  • Benefits available when you work 25 hours per week-including medical, dental, vision and more 

  • Paid time off 

  • Entrepreneurial spirit, our team is motivated to innovate & push the boundaries of the industry 

 

Who We Are 

Hospitality refined for a global mindset.  

The Global Ambassador is the newest addition to Author & Edit, a growing collection of hospitality experiences by restaurant innovator, Sam Fox. You can now be a part of The Global Ambassador, a 141-room hotel, complete with five uniquely inspired dining experiences, an exclusive member's club, and a bespoke fitness and wellness center. From the relaxed café and bistro and signature dining experience to the luxurious spa level, our guests, locals and members will be treated to a genuine and unrivaled collection of experiences. Join us in the journey of redefining luxury hospitality at a timeless destination.  

 

What You’ll Do  

  • Perform accurate and timely end-of-day financial reconciliation, ensuring all guest accounts are balanced and aligned with hotel records 

  • Verify and post guest charges, payments, and adjustments with meticulous precision 

  • Handle guest inquiries related to billing, charges, folio details, providing clear explanations and exceptional guest services 

  • Generate and distribute relevant financial and operational reports to various departments including hotel management 

  • Conduct comprehensive audits of daily transactions, identifying and resolving any discrepancies, errors or potential issues 

  • Assist the Front Desk with check ins, check outs, and guest requests during the overnight hours 

  • Monitor and control access to the hotel during the night, ensuring guest and property security 

  • Act as a point of contact for emergencies following protocol and coordinating necessary emergency response 

  • Maintain meticulous records of financial transactions, ensuring compliance with accounting standards 

  • Maintain a polished and professional appearance in adherence to our luxury brand standards  

 

Qualifications 

  • At least 2+ years of experience in Night Audit or Accounting within luxury hospitality environment is preferred 

  • Experience with Opera PMS is preferred 

  • Strong numerical and analytical skills with a keen attention to detail 

  • Ability to work independently and efficiently during night shifts 

  • Knowledge of accounting principles and procedures is preferred 

  • Proficiency with property management systems 

  • Exceptional organization and communication skills 

  • Highly detail-oriented and customer service focused 

  • Ability to multitask and work under pressure 

  • Professional phone manner and teamwork mentality 

 

The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required. 

We use eVerify to confirm U.S. Employment eligibility.