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Aftermarket Sales Coordinator/Inside Sales

4 months ago


Wilmington, United States American Air Filter International Full time
Job DescriptionJob DescriptionDescription:

AAF International offers the most comprehensive clean air solutions available across the globe. Selling under the

American Air Filter® and the AAF International® brand names, AAF International has been an industry pioneer

since 1921 and has grown to operations in over 22 countries with over 3000 employees. Our products are the

industry benchmarks for quality and performance and deliver clean air solutions in residential, commercial, and

industrial air pollution control, gas containment removal, power generation, and other stringent clean room

environments.


We are a member of the Daikin Group, the world's largest air conditioning and clean air solutions provider with over

$15 Billion in sales and 56,000 employees worldwide. Founded in 1924, Daikin has grown into a diversified industrial

manufacturing company offering solutions in clean air, air conditioning, refrigeration, chemicals, oil hydraulics,

defense systems, and electronics. AAF and Daikin are powered by our investment in people, products, and our

processes.


Our culture of continuous improvement, safety, and world-class operations is powered by our people-centered

management philosophy. This philosophy is built around mutual selection: while AAF seeks top-talent people to join

and deliver on our team, we also want each team member to receive job satisfaction, growth & development, and

continued happiness in being a long-term member of the AAF family. This is fueled by our belief in treating our

people, our supply partners, our customers, and our environment with the trust and respect we each require and

our passion to give back to our community for our success.


AAF International is an Equal Opportunity Employer

M/F/Disability/Veteran.


We are looking for an Aftermarket Sales Coordinator.


The Aftermarket Sales Coordinator will support the Aftermarket Sales team with daily activity within the sales

process.


This role will assist with the bid process, and work on customer proposals. The Aftermarket Sales Coordinator is

also responsible for inside sales and following up on marketing leads, sales support, customer service, service

fulfillment coordination, and administrative functions that support the service office.


What's in it for you:


Opportunity to work for a leading innovator in Air Filtration and make a difference in environmental initiatives to

create a more sustainable world for all.

Ability to create better outcomes for our customers, so we all can breathe easier.

Potential to make an impact and shape your career with a company that is passionate about growth and

development.

Endless opportunities to make an impact in a people-centered, growing company.

Competitive salary and benefits.


What you will do:

  • Enter customer orders and prepare customer quotes.
  • ? Create RFQ for outside buy items, to be delivered to purchasing department to raise purchase orders.
  • ? Communicate with purchasing department regarding vendor order status.
  • ? manage customer orders and schedules
  • ? fulfill customer’s needs in a timely manner and communicate with customer frequently.
  • ? Coordinate service calls and service tickets for technicians utilizing Salesforce tools
  • ? Organize shipping schedules, payments (CC), and orders.
  • ? Organize customer orders, MONTHLY service schedule, MONTHLY HVAC filters needed.
Requirements:

Position Requirements:


Must have:

  • High School Diploma or GED;
  • 3+ years of related experience in sales environment, HVAC or service industry experience is a plus;
  • Must have strong written and verbal communication skills;
  • Working knowledge of Microsoft Office Suite;
  • Strong organization, problem-solving, and customer service skills.

Nice to have:

  • A Bachelor's degree may be considered in lieu of work experience
  • Experience with Salesforce or any other sales tracking software
  • Previous estimating experience
  • Knowledge of SAP, Epicor ERP systems a plus

Work visa sponsorship is not available for this position.


About Us:

Building a more sustainable planet. Creating comfortable, healthy spaces for people to connect, live and work.

Perfecting the air we share.