Member Services Representative Opener

2 months ago


Hattiesburg, United States Crunch Fitness - South MS Full time
Job DescriptionJob DescriptionCrunch Fitness is currently seeking individuals interested in beginning or building a career in the fitness industry as a Member Services Representative. We are seeking individuals who are positive, energetic, people-oriented and who have an enthusiastic passion to help others find their path to health and wellness.

Team Member Benefits:
  • Complimentary Peak Results Gym Membership
  • Customer Service & Service Delivery Training specific to Crunch Franchises
  • Access to cross-train into other positions (group fitness instructor, personal trainer, management training)
Position Requirements:
  • Must have open availability for early morning and midday shifts
  • Fluent in English (bilingual in Vietnamese or Spanish is a bonus)
  • Proficient reading and writing skills
  • Computer Skills
  • Current CPR AED certification
Special Skills:
  • Energetic and engaging personality
  • Passion to help other people achieve and maintain health & fitness goals
  • Strong verbal communication & customer service skills
Key Responsibilities:
  • Demonstrate knowledge of the Crunch brand and model behavior in accordance with Crunch mission statement.
  • Set the tone for a stellar first impression by displaying a helpful and engaging Front Desk atmosphere
  • Check-in and greet all members & guests with a smile and friendly service
  • Facilitate guided tours and present amenity offerings to prospective members
  • Execute membership sales to meet established sales goals and commission percentages
  • Promote products, services, and special events on a consistent basis
  • Operate Point-of-Sale system and be proficient in onsite technology
  • Know club facility, services, and schedules
  • Maintain a clean and organized work area and fitness floor
  • Maintain and uphold company policies and procedures
  • Maintain a professional disposition at all times
Submit your resume today for immediate consideration

Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.







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