Member Services Specialist

2 months ago

Hattiesburg, Mississippi, United States Sunbelt Federal Credit Union Full time
Job Overview

The Member Services Specialist position offers a competitive starting salary ranging from $16.00 to $19.00 per hour. Additionally, there is an opportunity to earn over $500 monthly in incentives based on individual and branch performance.

REPORTS TO: Branch Operations Manager

POSITION SUMMARY:
This role encompasses a wide array of member service responsibilities, executed with precision and efficiency. Responsibilities include, but are not limited to, handling cash transactions, managing accounts, and facilitating the opening of new accounts while promoting additional products related to loans. Please note that this is not a remote role.

IMPORTANT NOTE: Travel may be necessary during the training phase, which will take place in a designated location and last approximately one month. Specific details will be provided during the interview process.

Benefits:
Employees at Sunbelt Federal Credit Union enjoy a comprehensive benefits package, including:

  • Medical, dental, and vision coverage
  • 401(k) Retirement Plan with a full match on the first 6% contributed, along with profit-sharing options
  • Paid Federal Holidays
  • Tuition Reimbursement through the Employee Education Assistance Program
  • Paid Time Off (PTO)
  • Employee Assistance Program (EAP)

Key Responsibilities:
Reasonable accommodations may be made to assist individuals with disabilities in performing essential functions:

  • Foster and maintain strong relationships with members, ensuring a superior member experience.
  • Possess comprehensive knowledge of Credit Union offerings, policies, and relevant regulations.
  • Conduct thorough interviews with members and potential members to identify their needs and recommend suitable products and services.
  • Open new accounts, ensuring proper identification to mitigate fraud risks and provide necessary disclosures.
  • Identify member needs and promote appropriate loan and deposit products.
  • Manage and balance a cash drawer in accordance with Credit Union policies.
  • Prepare and assess member creditworthiness for consumer loans, ensuring compliance with lending policies.
  • Assist members with loan servicing, including processing payoffs and payment modifications.
  • Ensure all lending operations comply with established policies and legal requirements.
  • Support the Credit Union's mission and strategic objectives by delivering services efficiently and courteously.
  • Resolve member inquiries independently, escalating complex issues as necessary.

Qualifications:
To excel in this role, candidates should possess the following:

  • Fluency in English
  • Exceptional customer service and interpersonal abilities
  • Strong communication skills with the capacity to manage multiple tasks while maintaining attention to detail
  • Ability to quickly learn banking software applications
  • Familiarity with Credit Union products and services
  • Understanding of federal regulations governing financial institutions
  • Basic computer skills and proficiency in math

Education:
High School Diploma or equivalent (GED) is required.

Work Schedule:
This is a full-time position with a standard workweek. Specific hours may vary.

Physical Requirements:
The physical demands of this role include regular sitting, standing, and walking, as well as the ability to lift up to 25 pounds occasionally.

Work Environment:
Employees will work in a climate-controlled office setting, in close proximity to colleagues, and are required to wear company-branded apparel.

Employment Conditions:
Applicants must meet specific employment criteria, including U.S. citizenship, successful completion of a drug test, and passing a background check.

Equal Opportunity Employer:
Sunbelt Federal Credit Union is committed to providing equal employment opportunities to all individuals.

  • Member Services Specialist

    2 months ago

    Hattiesburg, Mississippi, United States Sunbelt Federal Credit Union Full time

    Job OverviewThe Member Services Specialist position at Sunbelt Federal Credit Union offers a competitive starting salary ranging from $16.00 to $19.00 per hour. This role is designed for individuals who are passionate about providing exceptional service to our members and contributing to their financial well-being.Note: Our representatives have the...

  • Taxpayer Services Specialist

    2 weeks ago

    Hattiesburg, Mississippi, United States U.S. Department of the Treasury Full time

    Job SummaryThe U.S. Department of the Treasury is seeking a highly skilled Taxpayer Services Specialist to join our team. As a Taxpayer Services Specialist, you will be responsible for providing expert advice and guidance to taxpayers on a wide range of tax-related issues.Key ResponsibilitiesAssist taxpayers in meeting their Federal Tax obligationsConduct...

  • Mortgage Loan Servicing Specialist

    2 weeks ago

    Hattiesburg, Mississippi, United States Regions Bank Full time

    We are seeking a highly motivated and detail-oriented Loan Servicing Specialist to join our team at Regions Bank. As a Loan Servicing Specialist, you will play a critical role in ensuring the smooth operation of our loan servicing processes.Key Responsibilities:Perform data entry and/or enter loans into the appropriate systemsPrepare, edit, distribute,...

  • Inventory Management Specialist

    2 weeks ago

    Hattiesburg, Mississippi, United States WIS International Inventory Services Full time

    Job Summary:We are seeking a highly skilled Inventory Management Specialist to join our team at WIS International Inventory Services. As an Inventory Management Specialist, you will be responsible for leading and training our Inventory Associates, supervising Inventory Events, and resolving event concerns in support of our Area Manager or District...

  • Travel Physical Therapist

    2 weeks ago

    Hattiesburg, Mississippi, United States Emerald Health Services Full time

    Job Title: Travel Physical Therapist - Home Health SpecialistJob Summary:Emerald Health Services is seeking a skilled Travel Physical Therapist to join our team as a Home Health Specialist. As a Travel PT, you will provide high-quality physical therapy services to patients in their homes, promoting independence and improving overall...

  • Part Time Service Team Member

    2 weeks ago

    Hattiesburg, Mississippi, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Part Time Service Team Member to join our team at Michaels Stores. As a key member of our store team, you will be responsible for delivering exceptional customer service, maintaining a well-organized store environment, and supporting the sales and service efforts of our team.Key...

  • Restaurant Service and Kitchen Team Member

    2 months ago

    Hattiesburg, Mississippi, United States Panda Restaurant Group Full time

    About the RoleWe are seeking a skilled and friendly Service and Kitchen Team Associate to join our team at Panda Restaurant Group. As a Service and Kitchen Team Associate, you will be responsible for providing exceptional customer service and cooking food to our guests.Key ResponsibilitiesProvide warm and welcoming environment for guestsPrepare and cook food...

  • Cashier - Team Member - Customer Service Representative

    6 days ago

    Hattiesburg, Mississippi, United States Chicken Salad Chick Full time

    Company Overview:At Chicken Salad Chick, we pride ourselves on being a workplace that fosters growth and development for our team members. Our mission is to provide exceptional customer service while serving high-quality food in a friendly environment. We believe in empowering our team members with the skills and experience needed to succeed in the business...

  • Mail Processing Specialist

    1 week ago

    Hattiesburg, Mississippi, United States United States Postal Service Full time

    The United States Postal Service is seeking a Mail Processing Specialist to join their team. As a Mail Processing Specialist, you will play a critical role in the processing and delivery of mail and packages. Your responsibilities will include sorting and handling mail, preparing mail for shipment, and ensuring timely delivery to customers.The Postal Service...

  • Part Time Service Team Member

    2 weeks ago

    Hattiesburg, Mississippi, United States Michaels Stores Full time

    Job SummaryAs a Service Team Member at Michaels Stores, you will be responsible for delivering exceptional customer service, helping customers shop our store, and finding what they're looking for. You will ensure all customers receive a fast and friendly checkout experience, complete truck unloading and merchandise duties throughout the store, and maintain...

  • Housing Specialist

    4 weeks ago

    Hattiesburg, Mississippi, United States First Place for Youth Full time

    Job Title: Housing SpecialistFirst Place for Youth is seeking a highly motivated and detail-oriented Housing Specialist to join our team. As a key member of our housing team, you will be responsible for managing the day-to-day operations of our housing program, ensuring that our residents have access to safe and affordable housing.Key...

  • Neonatal Medicine Specialist

    2 weeks ago

    Hattiesburg, Mississippi, United States RecruitWell Full time

    Exciting Opportunity for a Neonatal Medicine SpecialistWe are seeking a highly skilled Neonatal Medicine Specialist to join our team at a prestigious hospital in Hattiesburg, Mississippi. As a key member of our pediatric team, you will be responsible for providing exceptional care to critically ill newborns and infants.Key Responsibilities:Provide...

  • Team Member

    2 weeks ago

    Hattiesburg, Mississippi, United States Qdoba Mexican Eats Full time

    About QdobaAt Qdoba Mexican Eats, we're passionate about bringing flavor to people's lives. We value diversity and the unique perspectives our employees bring to the table.Job SummaryWe're seeking a motivated and enthusiastic Team Member to join our crew. As a key member of our team, you'll be responsible for preparing and serving our guests, maintaining the...

  • Surgical Specialist

    1 week ago

    Hattiesburg, Mississippi, United States Forrest General Hospital Full time

    Job SummaryWe are seeking a highly skilled and experienced Surgical Specialist to join our team at Forrest General Hospital. As a key member of our perioperative services team, you will be responsible for ensuring the smooth operation of our surgical department, providing exceptional patient care, and collaborating with our multidisciplinary team to achieve...

  • Culinary Specialist

    2 weeks ago

    Hattiesburg, Mississippi, United States Forrest General Hospital Full time

    Job Summary: Forrest General Hospital seeks a skilled Culinary Specialist to join our team. As a key member of our food service department, you will be responsible for preparing and following standardized recipes and production guides. Your attention to detail and ability to work under pressure will ensure the highest quality and standards are met. You will...

  • Clinical Care Specialist

    1 week ago

    Hattiesburg, Mississippi, United States Hattiesburg Clinic Full time

    POSITION SUMMARY:The Hattiesburg Clinic is seeking a highly motivated and experienced Clinical Care Specialist to join our Hospitalist team. As a key member of our interdisciplinary team, you will work collaboratively with our physicians to provide exceptional inpatient care to our patients.RESPONSIBILITIES:Assist in the clinical management of patients...

  • Recreational Therapist

    1 week ago

    Hattiesburg, Mississippi, United States Perimeter Healthcare Full time

    Job SummaryPerimeter Healthcare is seeking a Certified Therapeutic Recreation Specialist to join our team at our adolescent residential facility. As a key member of our treatment team, you will be responsible for planning and implementing recreational activities that promote social development and behavioral growth in our residents.ResponsibilitiesAssess new...

  • Plumbing Service Specialist

    1 week ago

    Hattiesburg, Mississippi, United States Mr. Rooter of Waynesboro Full time

    At Mr. Rooter of Waynesboro, we are seeking a skilled Plumbing Service Technician to join our team. As a key member of our team, you will perform service work on plumbing systems in commercial and residential environments, exemplifying our code of values by showing respect and courtesy to all customers and employees.ResponsibilitiesInstall, repair, and...

  • Clinical Health Specialist

    1 week ago

    Hattiesburg, Mississippi, United States DOCS Health Full time

    We are seeking a skilled Clinical Health Specialist to partner with us as an independent contractor, providing health readiness services to military personnel.The ideal candidate will have a strong background in nursing and experience working with military populations.Responsibilities will include:Supporting Physical Health Assessments of military...

  • Travel Echocardiography Specialist

    2 weeks ago

    Hattiesburg, Mississippi, United States HealthTrust Workforce Solutions CHS Full time

    HealthTrust Workforce Solutions CHS is seeking a travel Echocardiography Specialist for a contract position in Hattiesburg, Mississippi.As a key member of the healthcare team, the Echocardiography Specialist will assist healthcare professionals in delivering patient care, monitor and record patient condition, and collaborate with the care team to coordinate...