Administrative Assistant/Injection Scheduler

3 weeks ago


East Greenwich, United States University Orthopedics Full time
Job DescriptionJob Description

Job Title: Administrative Assistant - Injection Suite

Reports to: Administrative Manager

General Summary of Duties: The Injection Suite Scheduler is responsible for performing a variety of duties specific to the appropriate scheduling of procedures for high volume Physicians and Nurse Practitioners. Exceptional organizational skills and people skills are needed.

Principle Duties and Responsibilities:
  • Contact patients for scheduling, review of history and medications to determine and discuss any required preoperative testing or education.
  • Ensure that all appropriate paperwork is completed prior to scheduling procedure.
  • Ensure accuracy of patient registration and scheduling.
  • Ensure correct codes and patient information is provided to facility booking offices.
  • Appropriately coordinates number and length of cases booked.
  • Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.
  • Ensure appropriate testing is performed prior to procedures including lab work, clearance from patient’s primary medical physician, etc.
  • Contact insurance companies to obtain pre-authorization as required.
  • Correspond with appropriate billing staff member regarding patient’s deductibles or payments due prior to surgery. Communicate billing information directly to patients.
  • Communicate all necessary information to patients regarding arrival, pre-and post-op instructions and appointments required for their procedure.
  • Key player in the training process for other Admins, Surgical Coordinators and front desk staff.
  • Additional duties as assigned by the Manager to meet department needs.

Requirements:
  • High school diploma or equivalent
  • Administrative and organizational skills to coordinate patient-care activities
  • Excellent telephone manner and the ability to communicate effectively with patients, coworkers and other physician offices
  • Excellent computer skills to accurately and efficiently assist in the running of a busy office, including; email, scanning and word processing
  • Organizational skills to triage patients appropriately for required testing, visits, surgeries and other encounters
  • Knowledge of MS Office and EMR systems/Practice Management Systems
  • Ability to maintain confidentiality
  • Attention to detail
  • Must be able to travel to all sites if/when necessary.


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