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Service Technician
4 months ago
Coffee and Tea Equipment Tech
Our Company
Capitol Coffee Systems was founded to do one thing: Offer the highest level of service in the office coffee industry. More than 35 years and 3000 customers later (. . . yes we can brag a little) we provide quite a bit more than just the best coffee. Create an atmosphere of teamwork and appreciation by offering killer coffee, beverage and food programs, all with industry-leading service and support. So while our product menu has changed over 35 years, our dedication to service never will.
Capitol Coffee Systems is a family-owned business, which has been servicing the Raleigh/Durham area for over forty years. Our mission is to provide quality products to our customers while maintaining superior customer service.
Coffee and Tea Equipment Technician
As a coffee and tea equipment technician, you work with coffee equipment manufactures, coffee shops, restaurants and convenience stores to repair, troubleshoot, install machines and related equipment. Your responsibilities are to service various coffee and tea machines, after installations regular inspections and maintenance. You will carry out your duties by assisting in person, through email and over phone assistance. Must have previous electrical or technical experience
Essential Duties and Responsibilities include the following:
Drives a service van or box truck to and from customer locations
Loads and unloads vehicle with equipment, parts, and product
Diagnose and repair all Capitol Coffee equipment, while ensuring all safety protocols are followed
Responsible to obtain signed equipment loan agreement for all installs from each customer and return paperwork to office at the end of shift
Clean coffee equipment as needed
Make filter changes and CO2 tank swaps, as assigned
Reports issues with vehicle to manager and ensures truck is brought in for routine maintenance
Physical Requirements
Able to climb into and out of truck cab and back of truck multiple times per shift
Be on feet throughout the day in customer facilities
Able to walk, climb, balance, stoop and kneel
Able to use hand tools such as screw drivers and crimpers
Must be able to manipulate hands and arms to work on the inside of machines
Must be able to safely lift 50-100 pounds from ground to counter height
Load and unload equipment with an average weight of 50-100 pounds. Individual will be required to frequently push/pull a hand cart with up to 200 pounds up to distances of 500 feet
Abide by company no alcohol/drug use policy
Able to withstand exposure to outside weather conditions
Competencies
Demonstrates exceptional technical skills and knowledge of coffee equipment
Able to maintain company records through use of smart phone, iPad, or laptop computer
Able to read and comprehend technical manuals
Able to comprehend technical training and training videos
Ability to read and comprehend simple instructions, short correspondence, and memos
Possess excellent interpersonal skills
Strong oral and written communicator
Works well as both an individual contributor and as a team member
Displays ability and willingness to make decisions
Exhibits sound and accurate judgment
Professional appearance and demeanor
Observe safety and security procedures
Licenses
Must have a valid driver’s license
Benefits
Flexible schedule
Health, Dental, and Vision insurance
Health Savings Account
PTO
401K
Capitol Coffee Systems, Inc. provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Type: Full-time
Pay: $25.00/hour
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