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Project Management Specialist
3 months ago
Job Title: Project Management Specialist
Duration: 3+ Months (Possibility of Extension)
Location: Remote Philadelphia
Summary:
The Project Management Specialist will play a critical role in providing effective support to the leadership team. This role focuses on defining, leading, and tracking projects, ensuring deliverables remain on track, and meeting project objectives.
Description:
As a Growth Project Manager (GPM) with Aramark, you will support the Client Sports + Entertainment Growth team in new business and retention pursuits. Your responsibilities will include creating and managing various materials and initiatives, such as RFP responses, customized proposals, capabilities brochures, booklets, and presentations. Reporting to the Director of Strategic Positioning, and working under the strategic direction of the Vice President of Growth, this role provides a valuable opportunity to learn about business development strategy while gaining exposure to various accounts, functions, and leaders across the Sports + Entertainment (S+E) business.
As a successful GPM, you will offer reliable support to the team across a diverse range of food & beverage, merchandise services, and facility services opportunities with major and minor league sports teams, NCAA athletics programs, convention centers, amphitheaters, and other hospitality destinations in sports and entertainment. Although you will not serve as the strategic project lead, you will coordinate with core team members to gather information and complete deliverables under the direction of the team, including the Director of Strategic Positioning.
Competencies/Expectations:
- Serve as the project manager between the Pursuit Coordinator and various proposal stakeholders, including sales/retention teams and corporate functions, to facilitate successful document delivery.
- Coordinate the sales proposal process with a critical eye for detail, utilizing an analytical project management approach while adhering to tight deadlines.
- Support the Pursuit Team in organizing, assembling, and distributing sales proposals.
- Review RFPs to ensure compliance with state and regulatory requirements, working closely with key stakeholders.
- Obtain feedback and approvals from Sales, Operations, Legal, Risk, Supply Chain, and other stakeholders, managing the incorporation of their input into the final proposal package.
- Work collaboratively with all stakeholders, providing superior customer service.
- Manage projects for new sales and retention pursuits.
- Suggest and implement process improvements and share best practices.
- Facilitate the approval and signature process for proposals.
- Track proposals and organize files within a centralized document management system.
- Assist with training and onboarding new Directors of Business Development, Directors of Strategic Development, and District Managers on the proposal process.
- Conduct training for team members and project stakeholders on processes and tools, guiding them in their responsibilities and assisting with challenges.
- Maintain reference lists and other tools/resources to ensure accurate record-keeping.
Communication:
- Strong writing skills
- Creative and strategic thinking
- Visual creativity
- Proficient in communicating through various media, including RFP responses, PowerPoint, brochures, capabilities booklets, and marketing materials.
Strategy:
- Research and analyze business objectives, industry trends, and client background information.
- Maintain market awareness and familiarity with industry publications and thought leaders.
- Identify insights and proof points to support positioning strategy.
Knowledge:
- Basic understanding of the Sports + Entertainment business, with detailed knowledge of key programs and initiatives.
- Working knowledge of existing business development materials and proposal databases.
- Personal interest in the hospitality industry is preferred.
Project Management:
- Ability to adapt to dynamic project plans.
- Ability to create team reports and updates.
- Coordinate projects with the Business Resource Center (BRC) and external design firms.
- Exceptional attention to detail, process orientation, and sensitivity to tight deadlines.
Professional Acumen / Organizational Dynamics:
- Strong interpersonal and communication skills, sound judgment, and the ability to learn quickly and adapt to new situations.
- Ability to work effectively with individuals across various business functions (e.g., Business Development, Operations, Marketing, HR, Technology, Finance, Business Resource Center).
- Ability to manage multiple details and deadlines.
- Capable of completing deliverables under tight turnaround times.
- Highly organized with a strong attention to detail.
- Ability to work independently with minimal supervision, while also functioning effectively within a team.
- Exceptional diligence and follow-up.
- Excellent organizational skills.
- Ability to manage a high volume of work and multi-task effectively.
Qualifications:
- Bachelor's degree required.
- 3-5 years of experience in a project management role (agency background is a plus).
- Experience working with restaurant, retail, or other consumer/hospitality brands is a plus.
- Experience in contract services, particularly F&B sales and/or operations, is a plus.
- Proficiency in Microsoft Office applications and Adobe Acrobat; knowledge of InDesign is a plus.
- Availability to travel occasionally (~10%).
Note: This is a contract position expected to continue through mid-October, with the potential for a longer-term engagement on a contract or full-time basis.