Customer Service Representative

2 months ago


El Dorado Hills, United States Hattori Hanzo Shears Full time
Job DescriptionJob DescriptionCompany Description

Hanzo provides a very casual, friendly and family focused work place that promotes individuality.

Job Description

Hanzo is Hiring

We are seeking a full-time Customer Service Representative to join our team

  • Full Time (Monday - Friday) Hybrid schedule - remote opportunities
  • Answering a high volume of phone calls
  • Document and update customer records based on interactions
  • Respond to customer inquiries via email & text
  • Customer & Sales Rep Support
  • Bilingual a plus but not a requirement
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Develop and maintain a knowledge base of the evolving products and services
Qualifications

  • Honesty
  • Excellent phone skills
  • Tech savvy
  • Organizational skills
  • Punctuality Be a little early.
  • Previous experience in customer service, sales, or other related fields
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Ability to build rapport with clients
  • Sense of humor
  • Self-confidence
  • Drive and ambition


Additional Information

We are a really fun group of people to work with.  And yes I know every company says this but we actually mean it. 

All your information will be kept confidential according to EEO guidelines.



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