Customer Service Representative

1 month ago


El Dorado Hills, United States Excite Energy Full time
Job DescriptionJob Description

Growing electrical company specializing in solar, batteries, generators, electrical contracting and engineering services has an opening for: Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

This is an exciting opportunity to work with a small, growing business. You will work in a team environment. The owners of the company believe in growing their employees, are hands on and will provide the support needed to learn the position requirements. The owners are both electrical engineers (one a Professional Engineer) with excellent resumes. This is a professional company who values their employees. Our employees are happy, we have an excellent team environment, and we are growing. The ideal candidate will be professional and self-motivated. They will be interested in learning new things, growing with the company and have the ability to take ownership of their tasks.

Responsibilities:

  • Answer the main line and route calls appropriately.
  • Call customers daily with updates on when their projects start and we will arrive.
  • Handle customer inquiries and complaints.
  • Provide information about the products and services.
  • Troubleshoot and resolve product issues and concerns.
  • Document and update customer records based on interactions.
  • Develop and maintain a knowledge base of the evolving products and services.

Qualifications:

  • Previous experience in customer service, sales, or other related fields.
  • Ability to build rapport with clients.
  • Ability to prioritize and multitask.
  • Positive and professional demeanor.
  • Excellent written and verbal communication skills.

Minimum requirements:

  • Proficient with Microsoft windows and Microsoft office.
  • Bachelors or associate’s degree in business, marketing, economics, accounting, mathematics or engineering / sciences.
  • The ability to learn new things as required in the position.

We will provide training to get you certified with the various manufacturers products we use.

Company DescriptionWe're a small company (25 people and growing) and have an awesome team environment. We consider our team members to be just as valuable as our clients. We support each other so we can produce the best results for ourselves and our customers. We are strong believers in continuing to learn and grow as professionals. We believe that in building our team members up and teaching them (and learning from them), we make our company a better place to work and an environment where people want to do their best work.Company DescriptionWe're a small company (25 people and growing) and have an awesome team environment. We consider our team members to be just as valuable as our clients. We support each other so we can produce the best results for ourselves and our customers. We are strong believers in continuing to learn and grow as professionals. We believe that in building our team members up and teaching them (and learning from them), we make our company a better place to work and an environment where people want to do their best work.

  • Auburn Hills, United States Customer Service Full time

    Job DescriptionJob DescriptionDuties:Entering dataSplitting and labeling loan packagesOrdering verifications of incomeVerifying Social Security NumbersIndexing of loan conditionsOrdering and uploading documentsLoan verificationSubmitting summary report reviewsReviewing state and federal complianceHandling inbound and outbound callsQualifications:High school...


  • Auburn Hills, Michigan, United States Customer Service Full time

    Job OverviewAs a Client Services Representative, you will play a vital role in ensuring customer satisfaction and operational efficiency within our organization.Key Responsibilities:Inputting and managing data accuratelyOrganizing and categorizing loan documentationRequesting income verificationsConfirming Social Security NumbersIndexing loan conditions...


  • El Dorado Hills, United States v3careers.com Full time

    **Customer Service Representative** **Customer Service** **V3 Electric | El Dorado Hills | Full Time** At V3, we have a young, hungry spirit to work hard and do what is right. We are disrupting the energy industry, and that is our driving purpose. We believe in freedom of choice. Americans should be able to choose where and how we buy our energy, the same...


  • El Dorado Hills, United States v3careers.com Full time

    **Spanish Customer Service Representative (Bilingual)** **Customer Service** **V3 Electric | El Dorado Hills | Full Time** At V3, we have a young, hungry spirit to work hard and do what is right. We are disrupting the energy industry, and that is our driving purpose. We believe in freedom of choice. Americans should be able to choose where and how we buy our...


  • El Dorado Hills, United States Hattori Hanzo Shears Full time

    Job DescriptionJob DescriptionCompany DescriptionHanzo provides a very casual, friendly and family focused work place that promotes individuality.Job DescriptionHanzo is Hiring!!We are seeking a full-time Customer Service Representative to join our team!Full Time (Monday - Friday) Hybrid schedule - remote opportunitiesAnswering a high volume of phone...


  • El Dorado, United States Domino's Pizza LLC Full time

    Description Hot job opening, fresh out of the Oven! We are happy that you are interested in joining the Domino's team! Domino's Pizza is the world leader in pizza delivery. We operate over 10,300 stores in over 70 countries and we are continuously growing! In our stores, team members learn about business, management and what it takes to succeed. We have a...


  • El Dorado, United States FYZICAL Therapy and Balance Centers Full time

    Job DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL Therapy and Balance Centers has a Client Care Specilaist opening in El Dorado, ARAs the first and last person our amazing patients see when they enter and leave our facility, your role as Client Care Representative is central to our...


  • El Dorado Hills, United States AAA Northern California, Nevada & Utah Full time

    JOB DESCRIPTION We call our clubs vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. Were working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. Why Work For Us? Great Pay - opportunity to participate in AAA...


  • Mission Hills, United States Providence Health & Service Full time

    Responsible for answering incoming calls from patients, providers, health plans, and hospitals and providing accurate information to the caller. Supporting the values of PSJH-CA and proven ability to use team concepts to enhance shared leadership phi Customer Service Representative, Customer Service, Representative, Retail, Healthcare

  • Customer Service Rep

    2 weeks ago


    El Dorado, United States LoanMax Title Loans Full time

    LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.LoanMax...

  • Customer Service Rep

    3 months ago


    El Dorado, United States LoanMax Title Loans Full time

    LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.LoanMax...


  • El Dorado Hills, United States KEV Group Full time

    About KEVKEV Group is an enterprise SaaS company that provides an all-in-one activity fund management solution for K-12 schools. By seamlessly integrating and automating all fee management processes, the SchoolCash platform provides real-time visibility and control over how districts and schools create, collect, manage, track, and reconcile these funds....


  • El Dorado Hills, California, United States v3careers Full time

    Bilingual Customer Support SpecialistCustomer SupportV3 Electric | Full TimeAt V3, we embody a dynamic and driven culture, committed to integrity and excellence. Our mission is to transform the energy sector, empowering consumers with choices. We believe that individuals should have the freedom to select their energy sources, just as they do with other...


  • El Dorado, Kansas, United States INTRUST Bank Full time

    Position Overview:The Financial Services Representative role at INTRUST Bank focuses on delivering outstanding customer experiences, efficiently handling transactions, and providing expert advice on a range of banking products and services. This position emphasizes collaboration, community engagement, and a strong commitment to confidentiality while...


  • El Dorado, United States National Garden Service Part time $17

    Job DescriptionJob DescriptionIs the garden center, greenhouse or plant nursery your happy place? Do you enjoy working outdoors, starting in the morning each day? Are you seeking a part time job that is seasonal in nature (approximately March-December)? If this sounds like you, we invite you to apply with us!**Our Garden Center Merchandiser role often pairs...


  • Vernon Hills, United States Thrive Chicago Full time

    The customer comes first within the hospitality industry and that is no exception at Go Thrive Chicago. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating...


  • El Dorado, Kansas, United States TE Connectivity Full time

    Job OverviewAt TE Connectivity, our Customer Service Teams engage with clients, sales personnel, and service representatives to manage a variety of pre-sales and post-sales service tasks. They handle and process transactions through various channels including phone, internet, and written correspondence, addressing inquiries related to TE's products and...


  • Vernon Hills, United States Go Thrive Full time

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at Go Thrive Chicago. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...


  • Vernon Hills, United States Go Thrive Full time

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at Go Thrive Chicago. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...


  • Vernon Hills, United States Go Thrive Full time

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at Go Thrive Chicago. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...