Customer Service Representative

1 month ago


Vernon Hills, United States Go Thrive Full time
Job DescriptionJob Description

The customer comes first within the hospitality industry and that is no exception at Go Thrive Chicago. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers quickly, consulting on products with compassion, or resolving their issues with a smile, the Customer Service Representative’s hospitality will be the difference between their encounter being just average or an exceptional one.

Like the hospitality industry, the primary purpose of the Customer Service Representative is to meet and exceed company sales goals in conjunction with cultivating a long-term relationship with our client’s customers. As a Customer Service Representative, you will discover the value of personal interactions through hospitality providing customers with a customized yet professional experience.

The responsibilities and tasks of the Customer Service Representative consist of:

  • Understanding clients’ products to properly explain services and benefits to consumers and answer any questions so they get what they genuinely need
  • Keeping a record of customer interactions, processed orders, and service schedules
  • Taking initiative and demonstrating a “can-do” mindset, meeting challenges head-on no matter how difficult or stressful situations become
  • Maintaining a positive and professional attitude and exemplifying trustworthiness and hospitality toward consumers and staff
  • Managing a team of Junior Customer Service Representatives

We want someone in the Customer Service Representative role whose qualifications include:

  • Minimum of a high school diploma
  • At least one year in Customer Service Representative roles or hospitality positions such as retail or restaurant
  • Ability to recognize, apply and explain your product or service knowledge
  • Dedicate consistent learning and training to master the craft of hospitality to increase customer experience
  • Be an effective problem solver
  • Outgoing personality with a passion for helping others
  • Passion for increasing in-person hospitality skill set to build better relationships
  • Excellent communications skills

As an entry-level position, no matter your skill set or experience in the hospitality field, we will train you to become confident in providing the highest level of customer service possible. If you have a passion for helping others, you will fit in with our company culture. We have created a collaborative environment that encourages all Customer Service Representatives to feel that they are growing their personal skill set in communication, hospitality, routine, and confidence while advancing their careers in the process.

Powered by JazzHR

cY13Dunwpr



  • Auburn Hills, United States Customer Service Full time

    Job DescriptionJob DescriptionDuties:Entering dataSplitting and labeling loan packagesOrdering verifications of incomeVerifying Social Security NumbersIndexing of loan conditionsOrdering and uploading documentsLoan verificationSubmitting summary report reviewsReviewing state and federal complianceHandling inbound and outbound callsQualifications:High school...


  • Auburn Hills, Michigan, United States Customer Service Full time

    Job OverviewAs a Client Services Representative, you will play a vital role in ensuring customer satisfaction and operational efficiency within our organization.Key Responsibilities:Inputting and managing data accuratelyOrganizing and categorizing loan documentationRequesting income verificationsConfirming Social Security NumbersIndexing loan conditions...


  • Vernon Hills, United States Thrive Chicago Full time

    The customer comes first within the hospitality industry and that is no exception at Go Thrive Chicago. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating...


  • Vernon Hills, United States Go Thrive Full time

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at Go Thrive Chicago. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...


  • Vernon Hills, United States Go Thrive Full time

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at Go Thrive Chicago. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...


  • Vernon Hills, United States Go Thrive Full time

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at Go Thrive Chicago. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...

  • Customer Service

    4 days ago


    Vernon Hills, United States Waterway Carwash Full time

    Overview Waterway is now hiring Customer Service - Representatives at our Veron Hills location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job flexibility, a clear...

  • Customer Service

    4 days ago


    Vernon Hills, United States Waterway Carwash Full time

    Overview: Waterway is now hiring Customer Service - Representatives at our Veron Hills location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job flexibility, a clear...


  • Mission Hills, United States Providence Health & Service Full time

    Responsible for answering incoming calls from patients, providers, health plans, and hospitals and providing accurate information to the caller. Supporting the values of PSJH-CA and proven ability to use team concepts to enhance shared leadership phi Customer Service Representative, Customer Service, Representative, Retail, Healthcare


  • Vernon Hills, United States Richard Wolf Medical Instruments Full time

    Responsible for the processing of fax and email requests, answering inquires via the 800 and DID lines to assist customers and Sales Representatives with basic product information requests, orders, return authorizations, and any other basic inquiries. REQUIREMENTS AND RESPONSIBILITIES: Works directly with customers to process orders received via telephone,...


  • Vernon Hills, United States Richard Wolf Medical Instruments Full time

    Responsible for the processing of fax and email requests, answering inquiries via the 800 and DID lines to assist customers and Sales Representatives with basic product information requests, orders, return authorizations, and any other basic inquiries. REQUIREMENTS AND RESPONSIBILITIES: Works directly with customers to process orders received via telephone,...


  • Vernon Hills, United States RICHARD WOLF MEDICAL INSTRUMENTS CORPORATION Full time

    Job DescriptionJob DescriptionResponsible for the processing of fax and email requests, answering inquires via the 800 and DID lines to assist customers and Sales Representatives with basic product information requests, orders, return authorizations, and any other basic inquiries. REQUIREMENTS AND RESPONSIBILITIES:Works directly with customers to process...


  • Vernon Hills, United States RICHARD WOLF MEDICAL INSTRUMENTS CORPORATION Full time

    Job DescriptionJob DescriptionResponsible for the processing of fax and email requests, answering inquires via the 800 and DID lines to assist customers and Sales Representatives with basic product information requests, orders, return authorizations, and any other basic inquiries. REQUIREMENTS AND RESPONSIBILITIES:Works directly with customers to process...


  • Vernon Hills, United States Go Thrive Full time

    Job DescriptionJob DescriptionThe Wireless Customer Success Representative is responsible for directly engaging with customers to communicate information regarding available products and services, answering and addressing specific inquiries and concerns, and assisting in the sign-up or enrollment process. As the Wireless Customer Success Representative, you...


  • Vernon Hills, United States Go Thrive Full time

    Job DescriptionJob DescriptionThe Wireless Customer Success Representative is responsible for directly engaging with customers to communicate information regarding available products and services, answering and addressing specific inquiries and concerns, and assisting in the sign-up or enrollment process. As the Wireless Customer Success Representative, you...


  • Vernon Hills, United States Go Thrive Full time

    Job DescriptionJob DescriptionThe Wireless Customer Success Representative is responsible for directly engaging with customers to communicate information regarding available products and services, answering and addressing specific inquiries and concerns, and assisting in the sign-up or enrollment process. As the Wireless Customer Success Representative, you...


  • Vernon Hills, United States Go Thrive Full time

    Job DescriptionJob DescriptionThe Wireless Customer Success Representative is responsible for directly engaging with customers to communicate information regarding available products and services, answering and addressing specific inquiries and concerns, and assisting in the sign-up or enrollment process. As the Wireless Customer Success Representative, you...


  • Vernon Hills, United States Wurth Baer Supply Company Full time

    Wrth Baer Supply Companyis one of the nation's leading specialty wholesale distributors to the woodworking industry, offering an extensive inventory of decorative and functional hardware, tools, shop supplies, surfacing materials, board & panel products, and woodworking machinery. The company's annual revenue is over $400M and has 30+ distribution locations...


  • Vernon, United States HRPivot Full time

    Karen Kane is a well-established apparel brand that has been manufacturing women’s apparel for nearly 45 years. We're a certified B Corp brand and have experienced rapid growth in recent years through ecommerce while continuing to have successful long-lasting relationships with major stores like Nordstrom and Bloomingdale’s. From our start, our company...


  • Vernon Hills, United States PGA TOUR Superstore Full time

    Golf's Happy Place! Starting at $15 an hour. At PGA TOUR Superstore, we're always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of...