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Laboratory Information Systems Manager

3 months ago


Baltimore, United States Pharmaron Full time
Job DescriptionJob Description

If you are truly excited about working as part of a dynamic team in an energized, fast-paced commercial Clinical Laboratory that values its staff and the patients they serve, then we want to hear from you

The Laboratory Information Systems Technical Manager is responsible for the overall direction, management and the performance of the day-to-day performance of the Laboratory Information Systems by ensuring consistent processes and effective operations, maintenance, site parameters, and security levels.

This role is an onsite position based in Baltimore, MD - Hybrid will be considered after an initial period.

What you will do:

You will oversee and be accountable for the results and functionality of systems. You will collaborate internally and externally to solve technical problems and issues.

In addition:

  • Manages within the constraints of scope, quality, and time to ensure delivery of specified service requirements successfully.
  • Responsible for troubleshooting, systems upgrade and regulatory compliance within both the clinical and anatomic systems- as well as the reference laboratory interfacing along with various other ancillary systems.
  • Responsible for verifying results, reviewing appropriate patient data in notification and presentation.
  • Recognizes system failures and takes effective corrective action to resolve.
  • Assist with establishing policies, guidelines, metrics and templates.
  • Reviews LIS interfacing and monitors systems status, system errors, system messages, faxing, printing, auto-printing, scheduled reports, collection lists, labels, MRN# (Medical Record Number #) merges, pendings, backups, background job summaries, disk space, extracts, updates and modifications.
  • Prepares, communicates and maintain plans, ensuring all requirements and objectives are properly documented and budgets are managed.
  • Documents all specific maintenance performed for regulatory compliance. Manages and monitors Security of LIS system to ensure proper functioning.
  • Ensures department processes comply with regulatory requirements standards are followed and met.
  • Checks all interfacing to and from hospital system, Meaningful Use with DOH (Department of Health) interface, Reference Lab interface, POCT w/ Telcor (Point of Care Testing)-Ensures satisfactory operations of department.
  • Looks for ways to streamline processes and tools.
  • Responsible to monitor Labels/Autosend Utilities/Autofaxing to ensure that it is meeting the needs of the department.
  • Overall Technical direction and interfaces to Instrument validation, Order Entry, Result Reporting, Billing and Claims and vendor relationship and accountability.

What We are Looking for:


Qualifications and Experience:

  • Bachelor's Degree in Biology/Med Technology or Computer Sciences.
  • 3-5 years of Laboratory Information Systems or IT role experience required.
  • 1-2 years of supervisory or management experience required.

Why Pharmaron?

Pharmaron is a premier contract research organization that offers a broad spectrum of R&D and manufacturing service capabilities throughout the entire drug discovery, preclinical, clinical development and commercialization process. With a workforce of over 20,000 professionals and operations spanning the U.S., U.K and China.

Our Culture: You'll thrive in our inclusive and collaborative environment, where teamwork and innovation go hand in hand. Here, your voice matters, and your contributions make a real impact. "Employees Number One" and "Clients Centered" are the core cultural values at Pharmaron. Our culture, which sets Pharmaron apart from other organizations, has evolved from our deep commitment to our employees, partners and collaborators.

Your benefit package: As part of our commitment to your well-being, we offer a comprehensive benefits package, including medical, dental, and vision insurance with significant employer contributions.

Planning for your future is made easier with our 401k plan and employer match. Plus, you'll have access to an Employee Assistance Program to support you in work and life.

Actual compensation may vary depending on job-related factors including knowledge, skills, and experience.

EEO/AA Statement:

As an Equal Employment Opportunity and Affirmative Action employer, Pharmaron values diversity and inclusion in the workplace, fostering an environment where all individuals are empowered to succeed. Join us in our mission to make a difference in the world of life sciences.


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